We compared Zerto and Veeam Backup & Replication based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Veeam is commended for its dependability, flexibility, and user-friendly interface. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication. Veeam Backup & Replication would benefit from improved integration with different technologies as well as simplified implementation and troubleshooting processes.
Service and Support: Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved. Veeam's support is generally viewed as helpful, responsive, and knowledgeable, but a few customers have reported slow response times and a lack of expertise in certain areas.
Ease of Deployment: The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions. Veeam’s setup is commonly seen as uncomplicated, but there may be a slight learning curve.
Pricing: Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost. Some users find Veeam Backup & Replication to be affordable, while others deem it expensive.
ROI: Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow. Veeam offers a budget-friendly solution, quick implementation, and strong protection for client data centers.
Comparison Results: Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better. Veeam Backup & Replication is considered a dependable, flexible solution. However, some users had issues with implementation and integration.
"Veeam is quick, easy to work with, and its support for Microsoft products is good. They also provide adequate solutions for backing up Microsoft applications in the cloud, such as Office 365."
"It is a straightforward solution. There is no need for a dedicated technical person to do the backup and replication. Veeam is very straightforward when it comes to doing the replication."
"The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features."
"The most valuable features I have found to be Instant Recovery, quick restore and rollback, and asynchronous copy. It is a complete solution for our needs."
"The data backup replication has been the most useful feature. Previously, we copied the data hub to an external hard drive but now we are able to store the backup on one of the depository service."
"One thing we like about the product is that it's good and not as expensive as similar products. Right now, there are different ways to back up your information—you can back up directly to a disk or the cloud. It allows you to have various kinds of repositories."
"The whole replication aspect of the solution is excellent because it compresses the data so well."
"I think the interface is straightforward"
"Moving the VPGs from one location to another is a valuable feature. You just click on it and move it and it's done."
"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."
"The ease of setting up replication, the speed, and the ease with which I can fail over and fail back are all excellent aspects of the solution."
"The most valuable feature of Zerto for us is its DR capability."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"The stability is good, and I have never had any customers say anything bad about it. Some have used it for years and have not had any problems."
"The solution's continuous protection is the best on the market. The ability to do the split-write, without any interruption to the production server, and the ability to roll back to any point in time you desire, are two really key features."
"The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center."
"I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
"The deduplication feature could be improved by changing to global deduplication."
"Cross-hypervisor replication can be improved."
"The Veeam portal should be better integrated with all the parts of the new release. But there's always a workaround to replicate the new solution. I'd like to have better integration with other solutions like SAP."
"If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards."
"In terms of what could be improved, when creating a backup job with Veeam, you can create a daily backup, but it doesn't do it within that job. It does not give you the ability to also set the terms for monthly and/or weekly backups. It has to be a separate job. It gets clunky to manage the timeframes where you don't want a daily to run on this day and creating weeklies. And you don't want a daily to run on this day doing monthlies. That is hard to deal with. It would be really nice if you could do it through a single command line or a single interface."
"It's a great product, but only if you have everything virtualized."
"The remote SQL server has had multiple sizing issues within the logs and SQL backup space and sharing with other database apps."
"Their offsite backup is a bit clunky, but it will probably improve."
"We would like the LTR function to be able to retain the past 12 months."
"Analytics has a 90-day window, where it keeps data. It would be nice to have on-prem storage instead of cloud storage for that so we can keep the data for longer. Unless you discover the problem within three months, you don't know that you need the data. Then, it is gone by the time you realize there is an issue."
"If I have to reboot a virtual machine host, I have issues with Zerto catching up afterward. That's about the only thing I would say needs improvement. Sometimes, when I have to do maintenance, Zerto takes a little bit to catch up. That's understandable."
"The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."
"This solution could be improved by including some sort of compression or de-duplication for the same type of files."
"I am a little bit worried about how Zerto will work with large volumes of data, such as replication for big data and very large files."
"The time between releases is too long. Zerto doesn't seem to really keep up with the products with which they need to be compatible. For instance, the 9.5 updates 3 took about 90 days to come out after the latest version of vCenter 7.0 update 3 was released."
Veeam Backup & Replication is ranked 1st in Disaster Recovery (DR) Software with 329 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. Veeam Backup & Replication is rated 8.6, while Zerto is rated 9.0. The top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Veritas NetBackup and NAKIVO Backup & Replication, whereas Zerto is most compared with VMware SRM, Rubrik, Commvault Cloud, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our Veeam Backup & Replication vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors, best Backup and Recovery vendors, and best Cloud Backup vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
