Trend Vision One Endpoint Security Reviews

We use Trend Micro Apex One for Endpoint detection.

We have deployed Apex One both on-premises and as a SaaS.

Trend Micro Apex One demonstrates a strong ability to protect endpoints against various threats, including malware, ransomware, and malicious scripts. The solution is considered one of the best in our region's market.

Apex One's advanced protection capabilities adapt to safeguard against unidentified threats, making this visibility crucial for endpoint security.

Apex One's runtime machine learning helps in detecting ransomware, for which we are grateful.

The learning curve for Apex One is easy. The documentation from Trend Micro is excellent, covering all aspects of security, and we also have access to their personnel if needed.

The administrative aspect of Apex One becomes easier as we continue to use the solution. Initially, we encountered some challenges with technical threats and passwords, but Trend Micro promptly assisted us in resolving these issues.

Apex One has helped our staff save time and has also assisted with saving resources.

Apex One has automatically blocked all malware and ransomware.

The deployment of endpoints in the cloud has reduced our employee workloads by 1,200 endpoints.

Apex One reduces administrative overhead by automating many tasks and consolidating all the information into a single dashboard.

We utilize Trend Micro's XDR in combination with Apex One. The pairing of XDR and Apex One enhances the security of our environment.

The most valuable feature is the vulnerability attack and detection since it enables swift action.

The UI has room for improvement. Trend Micro Apex One does not allow us to select a user and deploy a product while creating a new policy and adding users. For example, this limitation occurs when trying to add a USB block.

I have been using Trend Micro Apex One for three years.

Apex One is extremely stable, which is important to me.

Apex One is highly scalable.

The technical support is helpful and efficient.

Positive

The initial deployment took one hour and we had the assistance of the Trend Micro team.

The Trend Micro team helped with our first deployment.

Apex One has a high cost.

I give Trend Micro Apex One an eight out of ten.

Apex One is deployed in our government headquarters as well as 50 branches.

For maintenance, we have a technical team that conducts security and policy checks every quarter.

I recommend Apex One to others.

We are using the Trend Micro Apex One in two scenarios. One is for endpoint security and the other is for endpoint management. We are also using the restricting USB tool, taxes, and application control.

The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues.

The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that. They have a cloud version called Trend Micro XDR. It has that functionality, but they do not have that kind of thing on the on-premise solution.

The things I would like to see improved in future releases are better price and support, and the reporting functionality in the on-premise solution.

We have been using Trend Micro Apex One for a very long time. We are a long-term customer with Trend Micro - more than five years. We have the latest version of Trend Micro on-premise with EDR support.

It is stable, that is why we are a long-term customer. Right?

Trend Micro Apex One is scalable.

We have approximately 1,500 plus users using it and we require only two people to manage it. 

In terms of increasing usage, that depends on the number of employees. We are marginally increasing this year by year. It all depends on the business bracket.

Their support needs to be improved. We need to wait for a long time to get even a quick fix -  this needs to be addressed on the Trend Micro side. Their support is not as good as expected. The people are knowledgeable but they take a long time.

I cannot tell you exactly if it was straightforward or not because it was very long back that we installed it. At that time we faced some issues because we needed to identify what was missing. Those kinds of issues were there, and slowly, we sorted that out.

We implemented with a Trend Micro implementation partner.

Previously, we had the three years package. Now, we are just renewing every year.

I would recommend Apex One to other people. But it is a little bit of a pricey product. If they are able to pay this costly price, then definitely, I can recommend it.

On a scale of one to ten, I would give Trend Micro Apex One an eight.

We use this solution as our endpoint security solution.

We are very satisfied with Trend Micro products.

The main benefit is the threat intelligence network of Trend Micro. It is very good.

It checks all signatures to ensure they are the latest and most up-to-date with the latest vulnerabilities. 

The threat intelligence network is very good in Trend Micro.

It integrates well with different products. We are currently using three or four different versions of this endpoint. We use it in the security sector, we use Deep Security and it is working very well.

The integration needs to be improved. We are using the IDLP models and DLP models. 

When integrating we are having some issues with the customization of our DLP policies.

The DLP model needs improvement. When compared to other market DLP products it is not as strong.

We have been using Trend Micro Apex One since 2018. Prior to this, it was known as OfficeScan.

Trend Micro Apex One is quite stable.

It is a scalable product.

We are an enterprise business with approximately 1300 endpoint users.

Technical support is fine. When we raised issues or complaints they would respond and resolve the issues in a timely fashion.

Earlier, I was working with OfficeScan, which was the previous brand.

We also use Trend Micro Endpoint, and Trend Micro Deep Discovery Inspector, and Deep Security.

I have been using Trend Micro Endpoint for the last five years.

With Trend Micro Deep Security and Trend Micro Apex One, the use cases are different. One is directly designed for server security and the other is for endpoint devices, which are mostly Windows 10 and Windows 8.

We are using Deep Security for our server and Apex One for our endpoints.

The initial setup of Trend Micro Apex One is easy.

From a commercial aspect, it is a bit higher compared to other market products.

I would rate Trend Micro Apex One a nine out of ten.

Our primary use case is for protecting the computers from viruses.

This product is stable and scalable; it's on the cloud so it's very easy to use. 

I'd like to see extra dashboards and more analytics. 

I've been using this solution for about eight years. 

This is a stable solution. 

This is a scalable solution. 

The initial setup is very easy, I deployed myself together with an assistant and I estimate it took us around 10 minutes per computer. We probably have around 150 users. 

We pay the license on a quarterly basis - sometimes we need to review a few details.

I rate this solution a 10 out of 10. 

For me, the use cases for Micro Apex apply to some agents only.

It is a great product capability-wise.

One of the features I like in Micro ApexOne is the configuration for device management; it is very precise and allows more permission for different use cases. For example, some job titles require specific and granular integrations for device management since the check is different from USB.

It has good signature-based capabilities. It's good for its capabilities but should offer a module with integrated machine learning where you can detect behaviour and knowledge.

Another significant issue is the deployment process; it is a little longer process and takes around five to six months.

I have been using it for a year and a half. Although, I only log in a third of the time.

I have not faced any significant problems with stability on my computer. Therefore, I would rate it a seven as well, the same as scalability.

I would rate the scalability a seven out of ten.

Tech support could be better for a local company. I would give the tech support an overall rating of six and a half. We have to notify them that people are also using their product here.

Neutral

The initial setup is difficult because the process is long, and it took us about five to six months because CORETech is about that size.

We deployed it on-premise.

As a whole, I would rate Micro ApexOne a seven out of ten.

Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management.

All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution.

I have been using Trend Micro Apex One for approximately three years.

The solution is stable with high performance.

Trend Micro Apex One is scalable.

We have approximately eight customers using this solution. 

There are is a total of between 100 and 200 users using the solution.

Trend Micro has an edge over other solutions in technical support because they have local support.

The installation is very easy and quick, it takes approximately five to six hours to complete.

We have one technician that deals with the implementation and maintenance of the solution. However, if you are going to implement the solution in an enterprise-level company then you will need a team of two to three.

I have evaluated other solutions, such as Kaspersky.

I rate Trend Micro Apex One a nine out of ten.

Our business is what you would call national key infrastructure so if anything happens to our business we will have a major economic impact for Africa. From that point of view, we cannot afford for anything to go wrong with our endpoints networks. Our primary use case is to have a best of breed endpoint response rate. 

From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it. 

Then the other things that are really just as important as the technology like the people behind it. When you look at it from a support perspective, the Trend Micro people are exceptionally passionate about their business and their products. That translates into phenomenal service that you get, which I haven't experienced with any of the other vendors at this point in time.

I think the one place where we like where they lacking is in a unified style dashboard. We've got multiple reporting in all the various components, but they need something to tie all of it together. There's deep discovery, deep security, and we've got a lot of different layers, and then we need something to tie all of this back together from an MIS point of view. I think that's the one place Trend Micro can spend a little bit more time on. But operationally, it's phenomenal.

I have been using this solution for five years. 

The scalability of the solution is phenomenal. We started looking at things like Apex One in the cloud and it's amazing when we're looking at it from a commercial perspective, it makes a lot of sense and because you don't have to rely on maximum infrastructure in terms of your service and distribution boxes and all these other things that you traditionally would have. From that point of view as it's chalk and cheese against the competitors. Also, the organization's willingness to partner with you- it's not just somebody coming to do a sale, it's like a family and they actually mean it.

They provide me a SOC service on the backend. We partnered locally with Trend SA and that's one of the major reasons why the product is phenomenal is because of the technical support. 

I can pick up the phone and I can phone the global CEO of the organization. That's the level of commitment that Trend Micro put into their products versus Symantec, Kaspersky or McAfee.

When you started doing some of the advanced things, it becomes a bit more complex when you start running the mobile device management and we're doing Apple enrollment because Apple is so difficult for the enrollment features. So when you're doing stuff like that and you're running it across the internet, that's got a fair bit of configuration that you need to know. Partnering becomes equally as important as the tool. With the right partners. 

The price point is exceptionally competitive. And I find that in most cases it's actually better than the competition. When you start looking at everything that you're getting and you're lumping all of the stuff together, it is exceptionally competitive. It is not a cheap solution so if you want cheap, then you go with another solution. But from a corporate perspective, I think they are exceptionally reasonably priced. So much so that I think the displacing of the technology is going to be detrimental to any business because you're going to end up buying a much more inferior product.

I would rate Trend Micro a ten out of ten. 

The only thing that I would be presumptuous enough to tell Trend Micro they need to improve is that they need to have a bold interface for a C level executive so that they can look at a screen and see the holistic picture of what the state is giving them. 

It's an antivirus solution for us.

It keeps us running very smoothly because there are no outages due to viruses. I think we have a very good security posture, and this product has helped us to get there.

We have also seen an increase in staff productivity because we manage the entire solution with just one person. Five years ago we needed a team of at least ten people.

The ease of deployment is one of its most valuable features.

I would like to see a data-loss prevention module. We need that in our organization.

There is also room for improvement in next-gen attacks protection.

The stability is very good. We have a centralized way in which we can see that the product is running.

We have about 3,000 endpoints, and we haven't had any problems with scalability.

We work with a partner. We have been working with them for about five years and it's very good. We haven't had any problems.

We went with this solution because they have a really huge investment in artificial intelligence; not only in attack signatures but also behaviors.

The initial setup was very straightforward. It was only a matter of sending it to the console and it took care of the job for us.

We deployed it ourselves.

On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.

We are currently evaluating next-gen antivirus because of the new attacks that are happening. The shortlist is Silence, Carbon Black, and CrowdStrike.

Focus on the productivity gains that you will have. We don't have a lot of security experts in the company. We are a very small team, so we need to be very productive with the products that we have.

I would rate this product at nine out of ten. It has a lot of the capabilities that we need.