We performed a comparison between Accedian Skylight and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"The performance of Accedian Skylight is better than other vendors."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"It's fairly easy to set up."
"The company provides excellent service."
"The installation process is not hard at all."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"ThousandEyes gives companies better visibility."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"The Accedian Skylight user interface still has room for improvement."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"The UI interface of Accedian Skylight could improve."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"I would like the product to offer more agility."
"It's an expensive solution."
"There is room for improvement in terms of customization and user-friendliness."
"It would be nice if the solution covered other areas like server monitoring."
"They only offer synthetic requests."
"It might be practical to extend monitoring capabilities to include network devices"
"ThousandEyes could improve the dashboards by adding more features."
"The guest portal is hard to use."
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Accedian Skylight is ranked 19th in Network Monitoring Software with 23 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Accedian Skylight is rated 9.0, while ThousandEyes is rated 8.4. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Accedian Skylight is most compared with SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace, Zabbix and Netrounds, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, SolarWinds NPM, Dynatrace, AppDynamics and Fortinet FortiSIEM. See our Accedian Skylight vs. ThousandEyes report.
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