Comparing Fortinet FortiGate and Sophos XG based on user reviews reveals distinct contrasts in user satisfaction levels, setup complexities, and interface experiences. FortiGate's customer service varies significantly, with some users satisfied and others seeking improvement, while Sophos XG also sees mixed support reviews but with emphasis on the need for more tutorials and documentation. Deployment times for FortiGate can extend significantly depending on the project, contrasting with Sophos XG's faster, albeit sometimes technical setup. FortiGate's interface and performance have been criticized for complexity and sluggishness, against Sophos XG's calls for a more intuitive interface and streamlined reporting. Licensing and costs are mixed for FortiGate, with some preferences over competing brands, whereas Sophos XG is noted for its reasonable, albeit varied, subscription pricing. Valuable features for each highlight FortiGate's robust security and customization, versus Sophos XG's emphasis on infiltration prevention, user-friendly monitoring, and comprehensive security solutions, displaying their individual strengths tailored to different user priorities.
The summary above is based on 426 interviews we conducted recently with Fortinet FortiGate and Sophos XG users. To access the review's full transcripts, download our report.
"Our security improved from being able to put in rules and close off unwanted traffic."
"The user interface is relatively easy. The devices are easy to deploy and figure out when you have experience with other security appliances."
"The interface is very good."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"It's very good and very stable for businesses. It works very well."
"We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"The user interface (UI) is very, very good."
"The pipe filter application is an outstanding feature."
"The product’s most valuable feature is the user management system."
"Overall the solution works well."
"It is easy to implement."
"Sophos offers great disk encryption, anti protection, and the interface is very user-friendly."
"What I like about his program, is that it is easy to use and easy to manage."
"The initial setup is pretty simple."
"Great reporting feature and great customer support."
"The most valuable feature, according to the setup we have at our work place here, is the flexibility of the system or the firmware that's running the appliance. It's so flexible, performing multiple rules with different configurations. According to the set up here, we need to implement several firewalls with different access levels, because we have a variety of users. For this requirement, it's very flexible and very easy to use."
"We'd like more management across other integrations."
"From a reporting perspective, there's room for improvement. They're providing FortiAnalyzer through which one can get some enhancements, but the visibility and reporting still need slight improvement."
"Quality control on their firmware versions needs improvement. When they introduce new firmware, there tend to be bugs."
"The scalability could be better."
"I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"There aren't really any negative aspects to discuss."
"The inability to scale the FortiAnalyzer to match our growth necessitates the purchase of new hardware."
"The reports could improve, they do not seem complete and more information could be added."
"I've had experience with Sophos XG's threat intelligence features, and they provide good coverage, although I wouldn't say they're the best in the industry. The sandbox feature is available with top-tier subscriptions, allowing you to test content in a cloud sandbox. One improvement I'd suggest for Sophos XG is to make certain functionalities, like CR functionality, part of the default firewalling rather than exclusive to premium subscriptions. Enhancing DLP capabilities at the gateway level could significantly boost security for organizations."
"The initial set up process can be a little tricky, especially when you are registering with Sophos using your registration number. Setup is not necessarily complex, but it's not trouble-free. You do have connectivity issues at the initial setup with registering the device on the Sophos platform to access the advanced features. It doesn't always go through the first time around. That may be an issue with the quality of our automation. I'm not sure exactly what it is."
"Recently, I've had a problem with updating things."
"The interface can bit a bit more user-friendly."
"Everything is working as expected at this moment, but the anti-spam solution in Sophos XG needs to be improved. It needs more granular features and more stability. The anti-spam solution currently doesn't have many features, and we would like to have more features. At this moment, there is no expression filter for anti-spam. We need something to be able to filter subjects or attachments in emails based on the keyword. Sometimes, there is an issue with anti-spam, and Sophos XG suddenly stops processing incoming or outgoing emails. The only solution for this issue is to restart the appliance. Their support should be improved. It takes a long time to escalate a support case from level one to level two."
"The VPN is in need of improvement."
"The product's technical support services could be better."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Fortinet FortiGate is rated 8.4, while Sophos XG is rated 8.2. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Fortinet FortiGate is most compared with Cisco Secure Firewall, Netgate pfSense, Meraki MX, WatchGuard Firebox and Check Point NGFW, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Fortinet FortiGate vs. Sophos XG report.
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Go with Sophos XG or if you have tight budget and technical expertise then can move with pFsense.
Dear Sharif.
For 150 users any firewall will work perfectly. You can choose as per your convenience, availability, price, and better implementation partner in your region. Keep a bigger box at the central location and configure SD-WAN. SOPHOS has by default SD WAN. Make sure you have secure access to the cloud and all endpoints should have endpoint protection else only firewall will not help.
Most of the cloud service providers work on any-any rule because their responsibility is network uptime and availability. Security of your setup is your responsibility.
Manageability is better in Fortinet however features are better in SOPHOS. License bundle & ATP functions are are good in SOPHOS. Support response is good in SOPHOS but you will find less tickets in FORTINET once it is implemented as per your setup.
Overall both are good for your setup. You can choose as per convenience.
Hope this will help.. Greetings .. Ravi
In my opinion, the first point of strength is the support, and FortiGate is doing a great job in terms of support. It has numerous reference guides for configuration. The other advantage is ease of management in both the UI and CLI levels. You can use FortiGate modules to protect against web and virus attacks.
Hello Sharif,
I prefer FortiGate SDWAN Devices (FortiGate) even though we also deliver Sophos to our clients.
The decentralized FortiGate devices work as firewalls with an excellent security ecosystem. FortiGate and most other items work as Hardware units or on virtual machines.
As a Telco company we have a lot of companies working in different industries with various requirements. We can support them all with FortiGate.
Our customers prefer the security features, the stable ecosystem for life cycle management, for device/user/policy management, thread detection & prevention, intrusion prevention, sandboxing, ... the low operation effort to build a stable company network that supports the need of any customer size.
In our business, we also like that the architecture of a company network can be easily changed if the customer requirements change. From single-line sites to Data Centers with high availability and Cloud integration FortiGate can be used in any design.
The different security features that can be added by the license are powerful and integrated into the management dashboard. Updates of protection mechanisms against new threads happen automatically as soon as a new protection mechanism is available when new threads occur. The security team at Fortinet is excellent.
Greetings
Andre
Hi, XG is EOL the new series is XGS, both are excellent equipment but I prefer Fortigate, why ??? DHCP slection, leader SD-WAN, many IPSEC dynamics is possible on SOPHOS but is limit the are conflicts with many IP's dynamics you need to use DDNS, SSL tunnel for remote clients, VRF, advanced routing with OSPF and BGP ("as path"). Greetings