We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is highly scalable."
"One of the most valuable things about it, besides the stability, is that you can forget about infrastructure because you're just doing it on AWS. I remember the times before AWS and other cloud solutions existed, and it was a huge pain to get real hardware, put it inside, configure everything, report everything, and do a scale. It was very, very difficult compared to how it is now. Not even just AWS, but what all these cloud providers are doing, I would say, is a huge advancement in technology."
"The most valuable feature is that it is simple."
"As a service vendor, we have helped clients to achieve faster "go to market" on their products, and have provided highly flexible cost-effective system management solutions."
"AWS is stable."
"It is enough for us in terms of features. We don't have too many transactions, and it is sufficient for our current needs."
"It has many choices of computer options, storage options, and even database options."
"The product is easy to use."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The process and the workflows are amazing."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"A very flexible solution."
"The reporting capabilities are pretty user-friendly."
"The solution provides a preferred method of backing up data."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."
"AWS support could be better."
"The pricing of the solution could be better. It's a little pricey."
"The IEM (Infrastructure Event Management) appears to be complicated, specifically cross-account resource permissions."
"At times we find ourselves a little trapped, with the lack of customization, for what we need."
"The initial setup was very complex."
"The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
"Identity and access management on AWS could be straightforward."
"The initial setup is not easy at all."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Amazon AWS is most compared with Linode, Microsoft Azure, Red Hat OpenShift, SAP Cloud Platform and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Mendix. See our Amazon AWS vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
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