We performed a comparison between Appian and Bizagi based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The tech support is quite good."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Great mapping feature that's easy to use."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"Very user friendly and a professional solution."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"In Bizagi, all of the features are valuable."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"The amount of control that this solution provides is great."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"Lacks integration with other products."
"A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose."
"The ability of the interface to load automatic data is not great."
"We would like to have more granular control for interface styling."
"It would be nice if you could create your own customized apps when the business needed them."
"It is difficult to set up the on-premise version."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"It is difficult to drive ROI on types of processes involving complex business rules."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"It would be helpful if they added some extra features in the next update."
Appian is ranked 4th in Process Automation with 58 reviews while Bizagi is ranked 6th in Process Automation with 78 reviews. Appian is rated 8.4, while Bizagi is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Oracle Application Express (APEX), whereas Bizagi is most compared with Camunda, Visio, Bonita, ARIS BPA and Visual Paradigm. See our Appian vs. Bizagi report.
See our list of best Process Automation vendors, best Business Process Management (BPM) vendors, and best Rapid Application Development Software vendors.
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