We performed a comparison between Auvik Network Management (ANM) and Mist AI and Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up."
"Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."
"I like Auvik's mapping. Your home dashboard has a map view where you can see potential issues on the endpoints. If an AP or switch has a problem, you can drill down into those to see how it's affecting the endpoints."
"Monitoring is probably the most active thing Auvik does for us. If a particular device on the network goes down, we have that granularity to see which network element is causing the problem."
"The automation of the network mapping enables junior network specialists to resolve issues directly, freeing up senior-level team members to perform higher-value tasks. They can see if it is something as simple as a power issue in a wing of a building. This lets them pick the low hanging fruit. Then, if a configuration needs a more skilled person, they can easily escalate it."
"Automatic alerting is probably the most valuable."
"The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything."
"The alerting feature has been a very key piece for us, especially in the data center because we manage it ourselves... Within the data center, we have an RDS farm that all the users from the facility connect to. Whenever something may be slow, we can look at the alerting and it helps us troubleshoot whether the issue is at the facility level or at an infrastructure level."
"Natural language patching is an important feature."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"AI is the most valuable feature."
"The cost is the most valuable aspect of this solution."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would like more customizable alerts."
"I would like to be able to get a little bit more granularity in turning on and off alerts because I get flooded with alerts. It gives too much information at times."
"One drawback I found with Auvik was its inability to generate clear network diagrams."
"It requires a lot of hands-on maintenance when it comes to cleanup. That's probably the biggest problem I've had, because I don't have a dedicated resource to manually clean up stale records. I have a customer where it shows 4,000 devices because of the duplication of devices that I have to clean up."
"Sometimes it's a little bit slow to load, but I can't think of anything else that could be improved."
"When it comes to the management side, the navigation is a little bit difficult, going back and forth. It is a little bit cumbersome... If I go to one device and I look at an interface, I can't just go back to the device and that makes it a pain to navigate."
"I'd probably like a little bit more mapping functionality. It gives me a visual overlay of the way that one network segment links to another, but I can't adjust it. Everything is at an equal distance, which makes sense, but I'd probably group some of the things closer and further as it reflects in reality, but I can't do that right now on their system."
"Two weeks ago, we were able to access the support chat via a small button on the bottom right side of the screen. Now, that button has gone away... it has become pretty difficult to access support..."
"Mist AI and Cloud need to improve the configuration speed."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"The solution lacks documentation."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"There are some technical issues that may require attention"
"There is no local support for Mist in Brazil."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Auvik Network Management (ANM) is rated 8.8, while Mist AI and Cloud is rated 7.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Domotz, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, Cisco Wireless, ExtremeCloud IQ and Ruckus Wireless.
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