We performed a comparison between Auvik Network Management (ANM) and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The fact that it provides a single, integrated platform for our organization is important as well. Having 50 different accounts to log into would make things difficult at times."
"The network monitoring and backups of specific devices are really impressive. We've seen very good responses from our staff regarding the backup functionality. You can add a product, such as a switch and, once the product is added, it backs it up for you."
"The monitoring and backup are the most valuable features."
"The most valuable features are the syslog tool and the nearly invaluable network map."
"I've found the topology mesh graph helpful, and I like the other features that factor into my work with Kubernetes."
"The alerting is fantastic; if something goes offline, we're notified right away. It gives us a lot of peace of mind knowing the solution will alert us to issues automatically 24/7."
"Auvik has a dynamic mapping feature. Once you get things loaded, it will show you how everything is connected. It also shows the alerts on that map, making it a very quick and human-readable way to dig into it. Overall, that visualization is really nice, especially the dynamic facet."
"The stability is rock solid."
"The most important aspect of this tool is the security it provides our company."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"Good at managing updates and for remote support."
"The most valuable feature we have found currently is probably patch management."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The tool's most valuable feature is third-party application updates."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"We schedule backups in the middle of the night, and a high volume of data passes through our networks during those backups because it backs up everything for a couple of hours. That generates alerts in Auvik's monitoring systems saying that these network ports are at 99 percent utilization because they're being maxed out. I'd like to have a way to mute alerts during these hours. There's no way to whitelist this activity within a set period. I want to be able to tell Auvik not to send me alerts about high utilization on these ports between 1 a.m. and 4 a.m."
"Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms."
"There is room for improvement in the reporting aspect."
"Integrating some LLM/AI capabilities into the product that would enable us to use natural language to query the tool and get sensible answers back would be great."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"Auvik could be more customizable. Also, the network map isn't as clear as it could be. I don't know if it's even possible, but it would be nice if Auvik could pick up on dumb switches. I don't know if that's possible based on SNMP, but if they can figure out a way to do that, it would make our life much easier."
"I don't know if it has integrations with ticketing systems so that alerts would get to the ticketing system right away. That would be a good feature to add."
"One drawback I found with Auvik was its inability to generate clear network diagrams."
"The ticketing system in NinjaOne is not the best."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's pricing and user interface needs improvement."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The graphical user interface could be improved."
"Lacks sufficient integrations with other PSAs."
"I want NinjaOne to improve the reports."
"NinjaOne's reporting module is cumbersome."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while NinjaOne is ranked 29th in Network Monitoring Software with 15 reviews. Auvik Network Management (ANM) is rated 8.8, while NinjaOne is rated 8.0. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Domotz, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and Kaseya VSA. See our Auvik Network Management (ANM) vs. NinjaOne report.
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