We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"It's useful, it works, and it's fairly reliable."
"The MARS agent makes it easy to use."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"The backup features are very useful."
"The deployment process is quite easy in Azure."
"The fact that Azure Backup is integrated is one of its biggest advantages."
"One of the most valuable features is security and connectivity to the data."
"When it comes to Azure Backup, the advantage is that it's native and it's very easy to configure. We don't require a separate tool or manage something on a separate server. At the backend, it's managed by Microsoft itself, and we don't need to manage it."
"The initial setup is simple."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"The solution is very user-friendly. After setting up five machines for our customers we teach them how to set up the agent and start doing their backups. It is very easy for them once they see how to do it, they like to do it on their own."
"The interface is user-friendly and can be used by the end-users."
"The software implementation takes about 30 minutes."
"This solution is very stable."
"The full backup is a great feature. Restoration is also good and very quick."
"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."
"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."
"I would like to have the option to increase the frequency of the backups. Azure Backup does backups on an hourly basis, but I would prefer it to take backups more often."
"In the next release, I would like to see the ability to back up to different cloud providers."
"Technical support can be slow to respond at times."
"The support for Office365 backup is atrocious and is something that has to be improved."
"The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes."
"Azure Backup could improve by offering better integration for Oracle databases and enhancing features like granular restore and backup compliance capabilities."
"The tool's backup should be faster. Azure Backup's support should be faster."
"The management of Dell Networker is quite cumbersome."
"There could be a possibility of constructing full backups from incremental data intelligently."
"The user interface has to be improved"
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"It's complex in nature."
"The initial setup is complex."
"The front end of the solution could improve. The user-friendliness is lacking."
"NetWorker's major problem is its legacy software."
Azure Backup is ranked 9th in Backup and Recovery with 51 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Veritas NetBackup and Dell Avamar, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Cohesity DataProtect. See our Azure Backup vs. Dell NetWorker report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
