We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"The amount of control that this solution provides is great."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"The solution is operating well overall."
"This is a customizable product."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"It's a good tool for workflow automation."
"The product helps you to build faster."
"The solution has very helpful technical support."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"There could be more documentation."
"It would be helpful if they added some extra features in the next update."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"The solution is a bit heavy on resources and has slowed down my computer."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"The tool is expensive and it should improve its pricing."
"I would like to see Pega BPM improve the user experience."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"There is a scarcity of resources who have worked with this solution before."
"This is an expensive solution."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"Pega should work on redefining their model and creating a demand for their skills."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Bizagi is most compared with Camunda, Visio, Bonita, ARIS BPA and Sparx Systems Enterprise Architect, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Azure App Service. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
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