We performed a comparison between BMC TrueSight Operations Management and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is a flexible, open source solution that is highly valued for its user-friendly interface, customizable graphs, and accurate application metrics. It is also praised for its moderate pricing and a positive return on investment. While both BMC TrueSight Operations Management and Grafana have valuable features, Grafana's good integration and visually appealing graphs make it a popular choice and the preferred solution.
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"It is a very stable product."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The major advantage of the product is estate management."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"The most important feature of Grafana is its alarm formatting capability."
"It is easy to change and move virtual servers."
"The product's initial setup phase was very easy."
"We can write queries in different languages, which is beneficial for visualization."
"The dashboards are very easy to work with."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The product must provide application or service monitoring features."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The pricing could be better."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC's online documentation is often incorrect or incomplete."
"Trigger limits are difficult to see in a graph."
"We need different kinds of applications in our infrastructure to see information in Grafana."
"The main drawback is the necessity for endpoint monitoring."
"Grafana doesn't provide anything for reporting."
"Writing queries can be a bit difficult because the syntax must be maintained."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"Lacks in-depth graphs and sufficient AI."
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BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 50 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews. BMC TrueSight Operations Management is rated 8.2, while Grafana is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Grafana is most compared with New Relic, Sentry, Azure Monitor, Elastic Observability and Dynatrace. See our BMC TrueSight Operations Management vs. Grafana report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.