We performed a comparison between Centreon and Elastic Observability based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"E-mail alert notifications are valuable."
"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"Predetermined templates allow for simple and fast service monitoring configuration."
"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"The solution has been stable in our usage."
"The solution allows us to dig deep into data."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"I have built a mini business intelligence system based on Elastic Observability."
"We can view and connect different sources to the dashboard using it."
"Good design and easy to use once implemented."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"It is necessary to improve service monitoring of database services in the free version."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"More web features could be added to the product."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"The price is the only issue in the solution. It can be made better and cheaper."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews. Centreon is rated 8.6, while Elastic Observability is rated 7.8. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and WhatsUp Gold, whereas Elastic Observability is most compared with Dynatrace, New Relic, Azure Monitor, Sentry and AppDynamics. See our Centreon vs. Elastic Observability report.
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