We performed a comparison between Cisco SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Cisco SD-WAN are reliability and scalability."
"The solution provides good consolidation, centralization, and manageability for edge routers."
"The regular net routing is a good feature."
"If I have to give a neutral view of all the SD-WAN platforms that I have known so far, Cisco is good in routing."
"It is really easy to deploy and use. It is also easy to use for failovers and designing solutions. The rollout is really quick. It is easy to adjust and roll out."
"The primary advantage we've observed is the simplification of deployment, leading to decreased IT costs and enhanced operational efficiency."
"The orchestration on the VPN connection between remote locations is a fantastic feature. I used it some time ago."
"The solution can scale. We haven't had any issues doing so."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"The product's initial setup phase is straightforward."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"The user interface needs improvement. Users should be able to find various features faster without much tweaking."
"I would like them to add some more SD-WAN ports. We have seen one implementation where there were four ISPs. Currently, we have a maximum of two ports for ISP in this device. Therefore, we cannot connect directly, and we need other switches. There should be some option to have more than two ports for SD-WAN."
"When you buy the equipment, they should already put it into your cloud account. It should already be set up so that we can manage with vBond. We came across an issue where it wasn't resolved in the DNS. We are using Umbrella, so we need to create a VPN IPSec tunnel to Umbrella to enable the users to browse. I would really like to see an internal built-in firewall so that we don't have to go to Umbrella. This functionality might already be there. We are quite new to this solution, and we are still learning about it."
"Cisco SD-WAN could improve on the ease of integration, the configuration should be easier. At the moment the process is more command line based and it would be better if it was able to be done through an interface."
"Cisco needs to improve the technical support for this solution."
"The solution could be more secure. Security is always a priority for us."
"The technical support is a bit slow."
"The product needs to have more understanding staff in their support team. The tool needs to provide support in every stage of deployment. We did not get the expected support from their team. The product is also not easy to use."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma could be a little cheaper."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"I'd like to see them move more towards CASB."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"The tool needs to work on price and complexity."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
Cisco SD-WAN is ranked 1st in Software Defined WAN (SD-WAN) Solutions with 86 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Cisco SD-WAN is rated 8.0, while Prisma SD-WAN is rated 8.6. The top reviewer of Cisco SD-WAN writes "A solution for integrating services to enhance up-time, performance and lower costs". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Cisco SD-WAN is most compared with Fortinet FortiGate, Meraki SD-WAN, VMware SD-WAN, Juniper Session Smart Router and Peplink SpeedFusion, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Meraki SD-WAN, Fortinet FortiGate, Aruba EdgeConnect SD-WAN Platform and VMware SD-WAN. See our Cisco SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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