We performed a comparison between Cisco Umbrella and Sangfor Internet Access Gateway (IAG) based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"It makes it really easy to accomplish content filtering. We don't have to do a lot of customization. You just click the box for the content category and it's up to date."
"The documentation is good, and we have been able to resolve any issues ourselves."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"The most valuable features are the protection against ransomware and phishing."
"The tool has comprehensive reporting capabilities, making it a convincing choice for potential customers."
"The solution is interoperable and has centralized management."
"Stability-wise, I rate the solution a ten out of ten."
"The most significant aspect is the control it offers over internet traffic, like managing computer access to specific sites such as Facebook. I find particular value in its ability to control the depth of internal traffic, enabling actions like blocking specific file extensions on social media or specific IPs. This control by categories is a standout feature for us in Sangfor Internet Access Gateway (IAG)."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"The pricing could be improved."
"Missing a real data leakage prevention solution."
"Security, overall, can always be improved."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"I would like to have more applications being recorded."
"The solution's logging system should be improved because its logs are not precise and are a little confusing."
"In Sangfor Internet Access Gateway (IAG), its speed is an area of concern where improvements are required."
"We encountered an issue where the IAG could not connect to IBM QRadar to provide the necessary logs."
"After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with their own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products."
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Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Sangfor Internet Access Gateway (IAG) is ranked 27th in Secure Web Gateways (SWG) with 4 reviews. Cisco Umbrella is rated 8.8, while Sangfor Internet Access Gateway (IAG) is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Sangfor Internet Access Gateway (IAG) writes "Designed to provide comprehensive and secure internet access with high visibility into users". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Sangfor Internet Access Gateway (IAG) is most compared with Fortinet FortiGate SWG. See our Cisco Umbrella vs. Sangfor Internet Access Gateway (IAG) report.
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