We compared Commvault Complete Data Protection and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again."
"Great archive feature, OnePass, for the file system and Exchange servers."
"The convenience of backing up and restoring simultaneously is very valuable."
"The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area."
"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."
"The Commvault Complete Data Protection interface is straightforward to use."
"Cloud integration."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"Rubrik can also serve as a secondary host for emergency recoveries."
"Adaptative backup and SLAs simply allow you to tell a machine to backup without taking care of the backup window."
"The product's protection against ransomware is a significant benefit."
"The most valuable feature has been the Live Mount feature."
"They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."
"The tech support is extremely helpful."
"The price of Commvault HyperScale X could improve."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"Commvault could benefit from increased automation to streamline processes and enhance predictability."
"I think there is room for improvement with the reports. They are a little poor."
"The local support could be improved."
"Persistent binding is a feature that I would like to see in the next release of Commvault."
"The product's migration process and stability need improvement."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"I would like a way to set monthly backups on a certain date and time."
"It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better."
"The Polaris piece could use improvement. When you get a report and you have events that are suspicious, you cannot drill down and find out why it's suspicious. You only know it's suspicious, but you don't know the root cause. Other than that, everything works well."
"The functionality is missing, but they are very receptive to our thoughts and ideas."
"It is a lot more expensive than other solutions, but you get what you pay for."
"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."
"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Rubrik is ranked 4th in Backup and Recovery with 86 reviews. Commvault Cloud is rated 8.6, while Rubrik is rated 9.2. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". Commvault Cloud is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, AWS Backup and Cohesity DataProtect, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Azure Backup, Dell PowerProtect DD (Data Domain) and Veritas NetBackup. See our Commvault Cloud vs. Rubrik report.
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