We performed a comparison between Cortex XDR by Palo Alto Networks and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"Microsoft 365 Defender is simple to upgrade."
"It has great stability."
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"This software helps us understand any issues that may arise when someone is not at work."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"The interface is easy to use and it is more up to date than our previous solution."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"It is easy to use."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"There could be a way to proactively monitor unusual activity ."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"The licensing is a nightmare and has room for improvement."
"Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR."
"The web filtering solution needs to be improved because currently, it is very simple."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"It would be good to have a better way to search for a file within the UI."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"Cortex XDR could be improved with more GUI features."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The reports in the endpoint area of Elevate can be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Extended Detection and Response (XDR) with 80 reviews while Fidelis Elevate is ranked 20th in Extended Detection and Response (XDR) with 7 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Fidelis Elevate is rated 8.4. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Fortinet FortiEDR, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, VMware Carbon Black Cloud, CrowdStrike Falcon, Symantec Endpoint Detection and Response and Trellix Endpoint Security (ENS). See our Cortex XDR by Palo Alto Networks vs. Fidelis Elevate report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
