CrossBrowserTesting vs Sauce Labs comparison

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SmartBear Logo
1,182 views|880 comparisons
100% willing to recommend
Sauce Labs Logo
6,398 views|4,772 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CrossBrowserTesting and Sauce Labs based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CrossBrowserTesting vs. Sauce Labs Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing.""I am able to continuously test my new releases across browser versions without issues.""When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration.""With screenshots, I can quickly verify a page looks universally good in minutes.""The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure.""The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests.""When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site.""The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."

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"It provides zero maintenance browser instances.""They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place.""Our machines are mostly Windows. Being able to test with Safari, on a Mac, and other types of browser pieces without having to manage all the infrastructure is the biggest feature that our team enjoys.""Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed.""Testing across multiple devices and environments is now possible to do quickly and effectively.""The most valuable feature is cross-browser, cross-OS, cross-mobile device testing.""Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs.""It has a wide assortment of platforms."

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Cons
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain.""This solution would benefit from faster testing and support for more devices.""A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites.""It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish.""There should be more detailed training on CrossBrowserTesting.""The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default.""I have had quite a few issues trying to use a virtual machine to test our application on.""Sometimes, some of their instances fail, particularly in older versions of browsers."

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"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us.""Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs).""The ability to configure the memory and CPU for the test machines should be included.""The pricing model of Sauce Labs could be more flexible. Sauce Labs has just one price for the type of solution and a set number of devices. Other solutions have a fee for the base solution and an additional cost per device. If you're a smaller organization, you have to consider your needs. Some smaller companies still need to test various devices, so my advice is to start small and scale up as needed. We had initially planned to start big, but that would have been a big waste.""If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm""Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot.""Another aspect that could be improved is having the virtual devices boot up a little quicker. Sometimes we wait up to a minute before a device is available. It would be nice if that was 30 seconds or so.""The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended."

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Pricing and Cost Advice
  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

  • "We have an enterprise account; it has worked great for our needs."
  • "Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
  • "It could be less like pay-per-use with a lower rate."
  • "Go ahead please. Try it at a smaller scale."
  • "Trial the product and see if it suits your needs."
  • "When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
  • "Compared with other services, Sauce Labs is a bit expensive."
  • "​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
  • More Sauce Labs Pricing and Cost Advice →

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    Top Answer:It has significantly enhanced our testing accuracy by approximately 50%.
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    Ranking
    28th
    Views
    1,182
    Comparisons
    880
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    11th
    Views
    6,398
    Comparisons
    4,772
    Reviews
    3
    Average Words per Review
    1,243
    Rating
    6.0
    Comparisons
    Learn More
    Overview

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    Sample Customers
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm13%
    Government10%
    Comms Service Provider6%
    REVIEWERS
    Healthcare Company14%
    Computer Software Company11%
    Media Company9%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Healthcare Company6%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise17%
    Large Enterprise60%
    REVIEWERS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    CrossBrowserTesting vs. Sauce Labs
    May 2024
    Find out what your peers are saying about CrossBrowserTesting vs. Sauce Labs and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    CrossBrowserTesting is ranked 28th in Functional Testing Tools while Sauce Labs is ranked 11th in Functional Testing Tools with 113 reviews. CrossBrowserTesting is rated 9.0, while Sauce Labs is rated 8.8. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". CrossBrowserTesting is most compared with BrowserStack, Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Bitbar and Tricentis Tosca. See our CrossBrowserTesting vs. Sauce Labs report.

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    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.