We performed a comparison between CrowdStrike Falcon and NetWitness XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: CrowdStrike Falcon stands out for its minimal impact on system performance, optimal resource utilization, and precise detection of threats. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options. NetWitness XDR is commended for its prompt threat response, seamless integration capabilities, and user behavior analytics. Users say NetWitness XDR could improve its threat intelligence and investigation. Some suggested updates to its reporting engine.
Service and Support: CrowdStrike Falcon's customer service is considered prompt and helpful. NetWitness XDR provides effective 24/7 technical support. While some were satisfied with the response times, others experienced delays of up to 48 hours.
Ease of Deployment: CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable. Some users found the initial setup of NetWitness uncomplicated, but others faced challenges.
Pricing: Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive. The total cost of NetWitness XDR depends on the environment and the number of endpoints. Larger users can receive discounts, but users say the solution might be too pricey for smaller companies. NetWitness XDR provides various licenses, including some that feature premium support.
ROI: CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers. NetWitness XDR has demonstrated positive outcomes by improving threat detection capabilities and facilitating digital forensics.
Comparison Results: CrowdStrike Falcon is favored over NetWitness XDR. Users like Falcon's lightweight design, machine learning capabilities, UBA features, and reliable cyberattack detection. The solution also earned praise for its integration with other systems and accurate threat detection. NetWitness XDR users mentioned difficulties with the initial setup and slow performance. CrowdStrike Falcon is considered reasonably priced, while NetWitness XDR is seen as expensive.
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"It has great stability."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"This solution has made the lives of the IT staff much easier, compared to the previous one."
"CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"It's ability to do threat hunting is really great, quite robust, and even allows you to do hygiene stuff."
"The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"This solution allows us to locate the malware in real-time."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"The interface of this solution is very flexible and easy to use."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"Ability to isolate the machine when there are malicious files."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"Just like in any solution, the price can always be cheaper."
"The support could be more knowledgable to improve their offering."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"The support team is not competent or responsive."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"I would like to see the machine learning feature enhanced."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"The overall cost of CrowdStrike Falcon could be reduced."
"The installation process for this software needs to be simplified."
"For CrowdStrike to work, all the machines need to have an internet connection. This makes it challenging to assist customers without an internet connection. We would like to have a mechanism or relay to make this possible."
"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"To simplify the budgeting process for our clients, CrowdStrike should consider offering bundled packages that include essential features."
"The contamination feature could be improved."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
"The initial setup requires a high level of skill."
"The integration of the solution needs to be improved. The dashboard needs lots of updates as well. In the next release, we would like to see advanced fraud detection features."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"Threat detection could be better."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews while NetWitness XDR is ranked 17th in Extended Detection and Response (XDR) with 15 reviews. CrowdStrike Falcon is rated 8.8, while NetWitness XDR is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and Fortinet FortiEDR, whereas NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), SentinelOne Singularity Complete, Vectra AI and Microsoft Defender for Endpoint. See our CrowdStrike Falcon vs. NetWitness XDR report.
See our list of best Extended Detection and Response (XDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Endpoint Detection and Response (EDR) vendors.
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