Darktrace stands out for its exceptional threat detection and response capabilities, and machine learning. In contrast, Wiz is praised for data security, exposure prevention and actionable insights. However, Darktrace faces criticism for its lack of user-friendly interface and limited integration with other security tools, while Wiz users requested refined reporting, and customizable dashboards. Both products offer fair and competitive pricing and strong customer support.
The summary above is based on 87 interviews we conducted recently with Darktrace and Wiz users. To access the review's full transcripts, download our report.
"The most valuable feature of PingSafe is its integration with most of our technology stack, specifically all of our cloud platforms and ticketing software."
"Cloud Native Security is user-friendly. Everything in the Cloud Native Security tool is straightforward, including detections, integration, reporting, etc. They are constantly improving their UI by adding plugins and other features."
"Cloud Native Security's most valuable features include cloud misconfiguration detection and remediation, compliance monitoring, a robust authentication security engine, and cloud threat detection and response capabilities."
"The offensive security feature is valuable because it publicly detects the offensive and vulnerable things present in our domain or applications. It checks any applications with public access. Some of the applications give public access to certain files or are present over a particular domain. It detects and lets us know with evidence. That is quite good. It is protecting our infrastructure quite well."
"They're responsive to feature requests. If I suggest a feature for Prisma, I will need to wait until the next release on their roadmap. Cloud Native Security will add it right away."
"The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link."
"Cloud Native Security has helped us with our risk posture and securing our agenda. It has been tremendous in terms of supporting growth."
"It's helped free up staff time so that they can work on other projects."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"Darktrace's most valuable features are that it understands the network environment and is able to trace the traffic and alert on anomalies."
"We are able to detect a lot of things, actually, and see what is happening in our network."
"The active threat dashboard is the most valuable feature of this solution."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"Darktrace is very flexible."
"We have found the product to be stable and issue-free."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"The security baseline and vulnerability assessments is the valuable feature."
"I like Wiz's reporting, and it's easy to do queries. For example, it's pretty simple to find out how many servers we have and the applications installed on each. I like Wiz's security graph because you can use it to see the whole organization even if you have multiple accounts."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"The first thing that stood out was the ease of installation and the quick value we got out of the solution."
"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."
"The product supports out-of-the-box reporting with context about the asset and allows us to perform complex custom queries on UI."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"Our most important features are those around entitlement, external exposure, vulnerabilities, and container security."
"I used to work on AWS. At times, I would generate a normal bug in my system, and then I would check PingSafe. The alert used to come after about three and a half hours. It used to take that long to generate the alert about the vulnerability in my system. If a hacker attacks a system and PingSafe takes three to four hours to generate an alert, it will not be beneficial for the company. It would be helpful if we get the alert in five to ten minutes."
"It would be really helpful if the solution improves its agent deployment process."
"here is a bit of a learning curve. However, you only need two to three days to identify options and get accustomed."
"PingSafe's current documentation could be improved to better assist customers during the cluster onboarding process."
"The main area for improvement I want to see is for the platform to become less resource-intensive. Right now, it can slow down processes on the machine, and it would be a massive improvement if it were more lightweight than it currently is."
"In addition to our telecom and Slack channels, it would be helpful to receive Cloud Native Security security notifications in Microsoft Teams."
"We had a glitch in PingSafe where it fed us false positives in the past."
"I want PingSafe to integrate additional third-party resources. For example, PingSafe is compatible with Azure and AWS, but Azure AD isn't integrated with AWS. If PingSafe had that ability, it would enrich the data because how users interact with our AWS environment is crucial. All the identity-related features require improvement."
"Darktrace does not have any capabilities to configure."
"They just need to work on their price. In terms of features, we are trying to understand all the features that we have. We're still exploring everything that we have so that we can fully utilize it. At this point in time, it is not about the features. It is more about utilization. We're just trying to utilize everything to full capacity."
"There is a high ratio of false positive information."
"The pricing model is a little too high and could be more flexible."
"I would like to see some additional enhancements."
"We'd like threat hunting, and we'd like to see a global solution that can automate vulnerability scans. I know it is something they are working on."
"It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
"The only thing that needs to be improved is the number of scans per day."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"Given the level of visibility into all the cloud environments Wiz provides, it would be nice if they could integrate some kind of mechanism to better manage tenants on multiple platforms. For example, let's say that some servers don't have an application they need, such as an antivirus. Wiz could include an API or something to push those applications out to the servers. It would be great if you could remedy these issues directly from the Wiz platform."
"The remediation workflow within the Wiz could be improved."
"One significant issue is that the searches are case-sensitive, so finding a misconfigured resource can become very challenging."
"The reporting isn't that great. They have executive summaries, but it's only a compliance report that maps all current issues to specific controls. Whether you look at one subscription or project, regardless of the size, you will get a multipage report on how the issues in that account map to that control. Our CSO isn't going to read through that. He won't filter that out or show that to his leadership and say, "Here's what we're doing." It isn't a helpful report. They're working on it, but it's a poor executive summary."
"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
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Darktrace is ranked 11th in Cloud-Native Application Protection Platforms (CNAPP) with 66 reviews while Wiz is ranked 2nd in Cloud-Native Application Protection Platforms (CNAPP) with 12 reviews. Darktrace is rated 8.2, while Wiz is rated 9.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Wiz writes "Multiple features help us prioritize remediation, and agentless implementation reduces overhead". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Wiz is most compared with Prisma Cloud by Palo Alto Networks, Orca Security, Microsoft Defender for Cloud, AWS Security Hub and Lacework. See our Darktrace vs. Wiz report.
See our list of best Cloud-Native Application Protection Platforms (CNAPP) vendors and best Cloud Security Posture Management (CSPM) vendors.
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