We performed a comparison between Dynatrace and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reduced incidents, as alert monitoring aids in quicker resolution of events."
"The ability to take each individual request and dive in to inspect what methods and calls are being made is extremely helpful."
"Performance has improved substantially since we started using it."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you."
"The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds."
"On the Managed side tech support has been pretty good. Stuff gets turned around pretty quickly. With them being able to do the remote management from the back-end, they are able to fix stuff up if they need to."
"The PurePath stuff for deep dive analysis on problems. That is massive as far as having a benefit."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Single pane of glass to review status of the full environment."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Whenever there is a new version the UI changes, it makes it hard to use, because we are accustomed to the old one."
"We would like to see more external tool integration, which is critical for us."
"Possibly include some network monitoring capabilities."
"SSO options are missing."
"Product reporting still needs improvement."
"We called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located."
"We have had some struggles with scaling. We were on AppMon, and AppMon has its own monolithic drawbacks."
"sometimes it happens that we are not able to capture things. For example, if a person is logged in from India, from the city of Mumbai, and is using a Chrome browser, and his email ID is xyz@abc.com. But what happens is, Dynatrace just fetches two pieces of the information, not all of it. Sometimes it gets it all, sometimes it doesn't."
"The integration must be improved."
"Needs to improve the networking monitor capabilities."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The solution needs to enhance the management dashboards."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while eG Enterprise is ranked 41st in Application Performance Monitoring (APM) and Observability with 20 reviews. Dynatrace is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, PRTG Network Monitor and AppDynamics. See our Dynatrace vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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