We performed a comparison between Dynatrace and Graylog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Graylog stands out with its exceptional search functions, seamless integration with Elasticsearch, and real-time data access. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Graylog could benefit from additional customization options and an improved rule-creation process.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Graylog's customer service is generally well-regarded, with reviewers noting effective solutions and satisfactory experiences. While response times may differ, Graylog's support is considered superior compared to that of other products.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. Some Graylog users said the setup was easy. Other reviewers faced challenges, but these were easily resolved with help from the vendor’s support staff. Graylog is easier to set up in smaller environments, but it could get complicated in large clusters.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. Graylog offers an enterprise edition and an open-source option with a daily capacity restriction. Some users said that data costs can be expensive.
ROI: Dynatrace users said the solution saved them money and reduced downtime. Dynatrace users said the solution saved them money and reduced downtime. Graylog can offer some cost savings. The precise ROI may vary depending on the organization’s size and use case.
"The main benefit is being able to pinpoint problems."
"It allows you to better utilize and focus your talent, and tell management that you are not only looking at problems, but how you can ultimately make the product better for the end user."
"Dynatrace alerts are based on deviations from the reference metrics which are constantly collected."
"The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year."
"Provides bespoke dashboards and reports which help our business to grow."
"Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog."
"Automatic instrumentation of new services and technology without the need to install specific agents or modules."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging."
"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"The ability to write custom alerts is key to information security and compliance."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"We're using the Community edition, but I know that it has really good dashboarding and alerts."
"In the new Dynatrace solution, support for legacy applications is still not there. "
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"Scalability-wise, on the data side, I'm really worried because they are giving only seven days data retention. They should plan something on that, to increase the data."
"Its pricing could be better. Dynatrace has an option to monitor the end users to see what they are doing, but it required a separate license and had an additional cost. It was coming out to be expensive, because of which we didn't use the feature."
"I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"It needs container log monitoring."
"Dynatrace has APIs, but they are unfriendly APIs. If they were friendly like Splunk or Sumo Logic had, we might integrate that same data on a single webpage, then start showing these internally."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
"Lacks sufficient documentation."
"More customization is always useful."
"Dashboards, stream alerts and parsing could be improved."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
"Its scalability gets complicated when we have to update or edit multiple nodes."
Dynatrace is ranked 4th in Log Management with 342 reviews while Graylog is ranked 11th in Log Management with 18 reviews. Dynatrace is rated 8.8, while Graylog is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Graylog is most compared with Grafana Loki, Wazuh, syslog-ng and Fortinet FortiAnalyzer. See our Dynatrace vs. Graylog report.
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