We performed a comparison between Dynatrace and IBM Security QRadar based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"The alerting mechanism where you get millions of dependencies analyzed, in one alert or "problem" as Dynatrace calls it."
"Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers."
"UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"Dynatrace improved the resolution of problems by making it easier to find root causes and easier to predict bad system behaviour."
"We like the on-premises platform and the horizontal scalability."
"No one else works with security gateways. I am able to configure those perfectly well within the banking and FDIC infrastructure to pass audits."
"It is the core of our entire SOX."
"It is a bit easier to use than other products, such as Splunk or ELK Elasticsearch."
"I like the graphical interface. It's so good and easy."
"It is very stable. We have not faced interruptions in the past four and a half years."
"No doubt about it, the solution is extremely stable."
"One of the most valuable features of this solution is it has very good data correlation."
"Most of the features are good. It is an excellent solution."
"The most valuable feature currently is security behaviors and the pdf files."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"It still has a long way to go to reach that single pane of glass."
"I would like to see the ability to pull more user-friendly reports."
"This solution would be improved with the addition of annotations for automated custom metrics creation."
"The solution is a bit pricey."
"Documentation is slightly in error as far as directory set ups and guidance. We came to our own solution for distributing the disk loads."
"It is very difficult to activate all of the network equipment, and it would help if it were made easier."
"The quoting and the dashboard session could be improved. It should be more user-friendly."
"While the interface is easy to use, it could be a little more responsive."
"IBM QRadar has a margin for development, for out-of-the-box use cases. It can be enhanced with better support and automate the use cases for that."
"The solution can be improved by lowering the cost and bettering their technical support."
"I would like to see more integration in place after the security lock."
"They should provide more manual examples online so that I can learn it myself."
"The playbook guide which specifies the rules for security use cases needs to be provided to support in case the organization needs help."
Dynatrace is ranked 4th in Log Management with 342 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Dynatrace is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security. See our Dynatrace vs. IBM Security QRadar report.
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