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Dynatrace Logo
44,983 views|26,782 comparisons
95% willing to recommend
JenniferSoft Logo
243 views|165 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Dynatrace and JenniferSoft based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Developers love the tool, because it is easy to use. They can immediately see how their code behaves.""The installation and configuration were very straightforward and nice.""It severely reduces the time spent doing performance test cycles.""It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics.""Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here.""It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective.""We use it, in many instances, to find the root cause in production.""We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"

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"The dashboard is a valuable feature."

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Cons
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome.""We sometimes have to run plugins on docker containers.""Cloud monitoring is insufficient. We would prefer Dynatrace to make more partnerships with major cloud applications like Salesforce, C4C, etc.""For AppMon, in order to use the rich client especially, I think you have to be somebody who is in there more often than not. It's not necessarily as intuitive as it could be.""Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great.""They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way.""We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there.""The web-based UI needs to be improved."

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"The solution is pricy and has room for improvement."

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Pricing and Cost Advice
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:The dashboard is a valuable feature.
    Top Answer:The solution is pricy and has room for improvement.
    Top Answer:I use JenniferSoft to monitor the performance and transaction traces of our applications.
    Ranking
    Views
    44,983
    Comparisons
    26,782
    Reviews
    14
    Average Words per Review
    475
    Rating
    8.3
    Views
    243
    Comparisons
    165
    Reviews
    1
    Average Words per Review
    216
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    JenniferSoft Application Performance Management (APM) is a system management methodology that focuses on monitoring and managing application software performance and service utilization. Also, it is a tool that helps system availability and stable operation by monitoring and analyzing performance of operating systems. JENNIFER provides comprehensive and integrated performance monitoring through its many dashboard views, which include Real-user Monitoring and Real-time Topology. JENNIFER analyzes statistical data regarding system resources, application performance and errors with a view to achieving continuous and optimal service availability. JENNIFER's continuous monitoring helps with rapid detection and troubleshooting of performance problems. That can help prevent the problems from affecting service availability later. And minimizing system downtime and improving overall performance at the application and system levels greatly improves customer satisfaction.

    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise34%
    Large Enterprise55%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    May 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while JenniferSoft is ranked 52nd in Application Performance Monitoring (APM) and Observability with 1 review. Dynatrace is rated 8.8, while JenniferSoft is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas JenniferSoft is most compared with Grafana.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.