We performed a comparison between Dynatrace and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."
"From a diagnosing standpoint, it has been a game changer. Before, we did not have monitoring, so anytime there was an issue, it was just guess-and-check."
"We are able to fix issues rather quickly, by identifying then fixing them. Therefore, the efficiency of the organization has improved. We are spending less time fixing issues."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"Provides bespoke dashboards and reports which help our business to grow."
"Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real-time and historical end user experience."
"The initial setup was straightforward. The documentation and the university helped on Dynatrace."
"This solution has helped us to improve application performance and reduce issue-impact with faster resolutions."
"The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"While designing the business dashboard, I encountered various bugs that impacted my work."
"We have had problems with our middle layer application implementation."
"Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections."
"Configuring nodes and agents should be more like plug and play."
"There are some bugs in it. Sometimes things get hung just for second, and you have to refresh something. Also, they aren't necessarily intuitive, but to me, they're just going to get better over time."
"It needs improvement with proprietary protocols for the DC RUM part."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability. Dynatrace is rated 8.8, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Business Process Monitoring is most compared with AppDynamics. See our Dynatrace vs. OpenText Business Process Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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