We performed a comparison between Dynatrace and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
"The most valuable features for me are the dashboard panels because they enable you to monitor multiple applications in one single site."
"The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."
"In general, it has helped me go through different logs more easily when something breaks."
"It has helped us by reducing the number of incidents that we have had in the past."
"Understanding how the user was being targeted by the application as well as knowing their behavior using those applications."
"Synthetic Web Monitoring allows us to automatically react to any issues regarding site reliability."
"The User experience monitor is a real added value."
"Infrastructure monitoring is the most valuable feature."
"For the system environment, SiteScope can be useful."
"The stability of the Micro Focus Voltage SiteScope is good."
"Has a simple setup. It can be up and running within hours."
"It's integrated with different monitoring tools, such as AppDynamics."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading."
"Even with PurePath and the like, it still takes time, a day or whatever - or expert knowledge of some person - to be able to identify a problem quickly."
"This solution needs more powerful database monitoring capabilities."
"For AppMon, in order to use the rich client especially, I think you have to be somebody who is in there more often than not. It's not necessarily as intuitive as it could be."
"I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow. it's difficult to get historical data."
"The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive."
"Sometimes we have issues with the code on their side. We like to get it fixed."
"Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"They should provide more templates for new vendor devices."
"It should improve its integrations with various tools, especially service management tools."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"The graphs and dashboard in the solution are areas that need improvement."
"More out of the box Cloud integration and capabilities."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while OpenText SiteScope is ranked 27th in Application Performance Monitoring (APM) and Observability with 24 reviews. Dynatrace is rated 8.8, while OpenText SiteScope is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText SiteScope is most compared with SCOM, AppDynamics, Prometheus, Splunk Enterprise Security and Grafana. See our Dynatrace vs. OpenText SiteScope report.
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Hello,
Just to add to some of the comments regarding dynaTrace. So far those are all correct. I just want to add, dynaTrace also has the capability to perform agent-less monitoring as well. Some of the things we used SiteScope for (url monitoring, log file monitoring, etc.) we were able to transition into dynaTrace allowing us to get rid of SiteScope altogether due to it's ability to develop custom plugins which allows you to really do a lot of extra things that aren't available out of the box which I take advantage of everyday.
Thank you very much to one and all.
Sorry, don't really have a lot of exposure to either of the products.
Mark,
Sitescope is a bottum up (technical) monitoring tool. It is agentless. Advantages: 1) with a user account/password you can monitor your systems so a fast realization of technical monitoring. 2) you don't have to install an agent (prevent the "not invented by us syndrome" most admins have 3) it provides out of the box monitors for different technologies. You don't have to develop scripts first to enable monitoring 4) it's a perfect tool for setting up performance tests fast, it integrates in Loadrunner (this means that doing analysis is not delayed by importing technical metrics from other parties) 5) you can work independant from other silo's during performance tests. 6) history of metrics. Disadvantage 1) If there is no connectivity between Sitescope and the monitoring object there is no data collected 2) it samples, just like any other monitoring tool and so you miss the reason of time outs.
dynaTrace: is a 3 rd gen diagnostic tool. It's approach is the end user experience (top down approach). So it measures each individual session of each individual end user across the chain and measures where the response times is consumed. From that point you can drill down into the application layer where Sitescope is not able to do any monitoring at all. Sitescope only reaches the OS and Middleware layers, not the application layer. By drill down I mean: into the application code. You know exactly which application code is due to latency, which database calls are executed (SQL query) how many times and how that is related to the overall response time. Since version 5.5 you could also hook up technical metrics like the Windows Resource Counters, Websphere PMI metrics etc. So there is some overlap with Sitescope. dynaTRace is used to deploy across your DTAP and provides one reference point: the end user. There is no fingerpointing/blame game anymore: it gives you 100% grip and control, also in (synmchronous) messaging environments like Tibco. Besides the diagnostic functionality it embodies the ultimate monitoring maturity stack (BAM, Passive Monitoring, Active Monitoring, Technical Monitoring, Logfile monitoring). Minimal instrumenting, it doesn't sample in contradiction to AppDynamics. Besides Java and .NET, an ADK is available to build a custom Agent. Also a z/OS mainframe agent is available. Since version 6.0 (latest version) you can also import Wireshark measurements. dynaTrace hooksup with Gomeze SaaS (Active Monitoring outside customer premises) and DC RUM (Passive monitioring on customer premises infra)
With dynaTrace you save a lot of money regarding the required test cycles to find the root cause. With Sitescope the risk is bigger
It depents on what you customer's demand is: 1) Do you want to monitor only? 2) Do you want to monitor and solve the problem? 3) Is it part of Continuous Delivery?
If 1) there are other alternatives available (Open Source Graphite)
If 2+3 ) dynaTrace
Hi,
SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure.
Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities.
The solutioning will be based on the monitoring requirements, scope, cost & scalability.
Thanks,
Raj
The solutions have different purposes. I think it's better to summary both of them.
The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected.
dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements.
Regards,
Monica