Eggplant Test vs SmartBear TestComplete comparison

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3,373 views|1,801 comparisons
83% willing to recommend
SmartBear Logo
6,622 views|4,632 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Eggplant Test and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Eggplant Test vs. SmartBear TestComplete Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options.""Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level.""The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.""GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial.""Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition.""We are able to now automate tests, which so far have been manual.""The most valuable features would be the image recognition and the OCR.""The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

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"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well.""This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful.""The solution is great as a record and playback tool. It also has valuable regression testing.""TestComplete is simple, it's a very easy-to-use tool.""Runs in different remote machines. We have multiple versions of the software being tested.""It is a strong automation tool for desktop, browser, and API testing.""Customer service and technical support responsiveness are high. Everyone is very professional.""Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."

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Cons
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement.""I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place.""Its performance and stability could be better.""They need to update the Linux. I think it's kind of an outdated Java Swing application.""A step forward would be to have event support, because it is more or less linear at the moment.""We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution.""There was no free trial in it.""Eggplant Test should emphasize on improving its offering in non-Windows environments."

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"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription.""Product is not stable enough and it crashes often.""We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.""In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical.""Increased performance with less memory and CPU usage.""It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing).""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The initial setup of SmartBear TestComplete was complex."

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Pricing and Cost Advice
  • "It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
  • "Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
  • "End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
  • "It probably has a yearly license."
  • "This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
  • "Eggplant Test is a very expensive solution."
  • More Eggplant Test Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate… more »
    Top Answer:The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology.
    Top Answer:Eggplant Digital Automation Intelligence could improve by lowering the price.
    Top Answer:TestComplete has strong reporting capabilities. The reports they generate are really good.
    Top Answer:It's comparable to other similar tools, perhaps a bit less expensive than some of its competitors. So, the pricing is pretty reasonable.
    Top Answer:Headless testing would be a big improvement. For example, when we run our regression suite, we need to start a virtual machine and run the tests interactively. There isn't a way to run the tests… more »
    Ranking
    12th
    Views
    3,373
    Comparisons
    1,801
    Reviews
    4
    Average Words per Review
    539
    Rating
    7.8
    7th
    Views
    6,622
    Comparisons
    4,632
    Reviews
    9
    Average Words per Review
    548
    Rating
    7.4
    Comparisons
    Also Known As
    Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
    Learn More
    Overview

    Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

    With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    FUJIFILM Group, NEC Personal Computers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Computer Software Company29%
    Aerospace/Defense Firm14%
    Financial Services Firm14%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Healthcare Company13%
    Computer Software Company13%
    Financial Services Firm12%
    Manufacturing Company9%
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company12%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company12%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    Buyer's Guide
    Eggplant Test vs. SmartBear TestComplete
    May 2024
    Find out what your peers are saying about Eggplant Test vs. SmartBear TestComplete and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews. Eggplant Test is rated 7.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, froglogic Squish and OpenText UFT One, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and UiPath Test Suite. See our Eggplant Test vs. SmartBear TestComplete report.

    See our list of best Test Automation Tools vendors and best Regression Testing Tools vendors.

    We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.