We performed a comparison between ESET Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The setup is pretty simple."
"Fortinet is very user-friendly for customers."
"Impressive detection capabilities"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The stability is very good."
"I would say that this solution has the best support team in this kind of Endpoint protection product."
"If it detects ransomware or something, it can isolate that computer."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"It can block certain web pages that may contain viruses or pose a threat to the computer."
"The features seem to be alright."
"The solution offers impressive advanced protection."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
"I can run a full scan and it won't cost too much in terms of resources, which is good."
"The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks."
"It provides comprehensive visibility into all client logs and seamlessly integrates with other products, such as CM."
"They have a wide range of products, including a couple for virtual patching, which is very important."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"Its reporting and dashboard are valuable. Its dashboard is easy to use."
"The solution is stable and scalable."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Intelligence aspects need improvement"
"Cannot be used on mobile devices with a secure connection."
"Detections could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"They should have better support for different languages and auto-upgrading."
"On the solution's website, it is sometimes difficult to figure out how to download the exact product associated with your purchased license."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"They could be more aggressive with malware."
"While the pricing is good, they could always lower it a bit."
"The new versions only support no operative systems in Mac and do not support operative systems."
"There is room for improvement in the reporting aspect"
"If certain alerts could be translated into day-to-day English with some action plans, a few points, what to do, and how to do it, that would help me personally as IT Manager. They have some recommendations regarding the vulnerability of the endpoint. They take you to some very technical information and if you are not a security engineer or security-trained you might not understand what they're talking about. We are a small company and it would benefit if things were explained better, we cannot afford a dedicated Trend Micro Apex One engineer."
"The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."
"Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side."
"The product can be a bit heavy."
"I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen.""
"The CPU usage when scanning is too high and we have run into bottlenecks were it consumes a lot of CPU time."
"The solution could improve security. It is important to always keep the organization secure."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 99 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. Trend Vision One Endpoint Security report.
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