We performed a comparison between Forcepoint Secure Web Gateway and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"Ease of updating the latest hotfixes and patches on the appliance."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"The most valuable feature is the ability to allow or block sites by category."
"One of the main features I have found the solution to be efficient."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"The GUI is quite nice."
"Most valuable features are content filtering and monitoring."
"I like the product's scalability and stability."
"The content that we are getting is very good. Content caching is also supported."
"It's a stable solution."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"The solution is scalable."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"The Symantec antivirus suite and the proxy component are the most valuable feature."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The product needs to have more mobility."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"Allow for faster exemption of websites or the ability to reclassify websites."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"In the on-premises version, I don't like the deployment and structuring of the device."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"The solution is quite complex."
"The user interface could be improved, and the price could be lower as well."
"The platform's pricing needs improvement."
"Improvements in log availability would greatly enhance its overall effectiveness."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Symantec Proxy is rated 7.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Symantec Proxy writes "A scalable enterprise-level tool with advanced features that provide accurate database categorization". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Symantec Proxy is most compared with Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service, Zscaler Internet Access and Symantec Secure Web Gateway. See our Forcepoint Secure Web Gateway vs. Symantec Proxy report.
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