We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The dashboard I have found the most valuable in Fortinet FortiGate."
"FortiGate Secure SD-WAN includes best-of-breed next-generation firewall (NGFW) security, SD-WAN, advanced routing, and WAN optimization capabilities, delivering a security-driven networking WAN edge transformation in a unified offering."
"We are using the FortiGate 100D series. VPN, firewall, anti-malware, OTM, and intrusion prevention are useful features."
"The most valuable features of Fortinet FortiGate are the different types of profiling. It has been the most effective for me. The WAF and the antivirus profile are the most effective in network protection."
"The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"The secure web gateway module and the application control module are valuable. HA operations are very easy."
"It's very fast and easy to configure."
"It offers application control features."
"Sangfor is a good solution that provides a WAF and firewall solution. Most other vendors, like Sophos and Fortinet and Cisco, only provide one solution. That's a valuable feature of Sangfor."
"In our hospital, Sangfor NGAF works well for us in terms of ensuring confidentiality and availability, which are crucial in the healthcare industry."
"We can utilize our own network rather than paying for a private one."
"Technical support is very good."
"It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network."
"The stability of Sangfor NGAF is good."
"Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
"One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering."
"The solution is very expensive."
"I don't like that anything more than very basic reporting is not included."
"It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls."
"Some of the web policy reports could be improved."
"Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
"Fortinet needs more memory to save the log files. We need it to save the logs on the hardware and not in the cloud. I know this feature is available in FortiCloud, but if we need this log locally, it is not available."
"It should have a better pricing plan. It is too expensive. It should also have a more granular view of the attack. I don't have FortiAnalyzer, and it is difficult for me to have a complete view when there is an attack on my server."
"The product must provide more IPS features."
"They need to improve their research team and they need to study their data to analyze it and build the product."
"The reporting and log management could be improved."
"The firewall system needs gradual improvements because there are more threats and challenges every day."
"Occasional issues with breaches which are dealt with expediently."
"It does not offer any recommendations on how to mitigate or control attacks."
"Our experience with its customer support was quite challenging."
"An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 21st in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and SonicWall NSa, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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