We performed a comparison between Grafana and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana boasts customizable and visually appealing graphs, flexible integration with other tools, and the ability to cater to multiple use cases. Meanwhile, ITRS Geneos, while highly customizable and flexible, requires a lot of manual work for creating dashboards and lacks a mobile app. It also has a complex initial setup process and may be too expensive for non-banking and non-finance industries. Overall, Grafana is more user-friendly and cost-effective, with a wider range of features and better community support, making it the preferred solution.
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"Grafana is a very scalable product. It's a really good product."
"This solution provides valuable insights into the health of our infrastructure in real time."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"It is a stable, reliable product."
"Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools."
"Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"Custom script toolkits"
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"Its interface could be more accessible."
"The solution must provide tutorials and guides."
"The solution should include online support."
"It's difficult to see the trends on the graph when the range is too long."
"It would be helpful if they simplified the data source."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"I would like better access to the data that is being collected."
"Mobile phone integration is probably not as rich as it could be."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while ITRS Geneos is ranked 12th in Application Performance Monitoring (APM) and Observability with 57 reviews. Grafana is rated 8.0, while ITRS Geneos is rated 8.2. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Grafana is most compared with New Relic, Sentry, Azure Monitor, Elastic Observability and Coralogix, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Datadog, Prometheus and Splunk Enterprise Security. See our Grafana vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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