IBM Maximo vs Infor CloudSuite comparison

Cancel
You must select at least 2 products to compare!
IBM Logo
2,173 views|1,129 comparisons
81% willing to recommend
Infor Logo
470 views|291 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Maximo and Infor CloudSuite based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Asset Management (EAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Maximo vs. Infor CloudSuite Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten.""They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc.""Work order management and scalability enables the businesses' needs to be met.""The incident management feature is good because it allows you to keep track of and classify issues.""I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution.""Reliable, very configurable, and it's all integrated in the same database.""The ability to configure and integrate it with other solutions for ERP.""IBM Maximo is the best software for assets management."

More IBM Maximo Pros →

"Some valuable features include improved transparency in sales processes, which has been vital for our operations.""The customization capabilities of CloudSuite Industrial are also there.""It is a scalable solution.""Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live.""Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP.""Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments.""From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc.""The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."

More Infor CloudSuite Pros →

Cons
"Vendor management needs enhancement.""The interface is not very easy or user-friendly and is in need of improvement.""It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning.""I feel that the interface is a little too complicated with a large number of fields to enter.""Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented.""It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff.""Coding can be complex when customization is required.""The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."

More IBM Maximo Cons →

"They could include marketing automation for the product.""It takes time to properly learn what the product can do.""The solution's support service could be better.""There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on.""Planning needs to be improved. That is, industry-specific planning details need to be added and refined.""Pricing is always an area where there is room for improvement.""Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle.""Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."

More Infor CloudSuite Cons →

Pricing and Cost Advice
  • "You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
  • "The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
  • "Where available, concurrent licenses can be more cost efficient and provide more flexibility."
  • "Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
  • "​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
  • "I do not know about the price of the solution. However, this has been an expensive project overall."
  • "IBM Maximo offers a licensing application, and you have to comply with the license."
  • "IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
  • More IBM Maximo Pricing and Cost Advice →

  • "The pricing is not built on a standard model."
  • "I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
  • "It is a cost-effective solution."
  • "The platform's pricing depends on the specific number of users."
  • "As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
  • "The product is expensive. I rate the pricing a five out of ten."
  • "For on-premise installations, the licensing is yearly."
  • More Infor CloudSuite Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Enterprise Asset Management (EAM) solutions are best for your needs.
    772,649 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
    Top Answer:Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned… more »
    Top Answer:It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo, we… more »
    Top Answer:Some valuable features include improved transparency in sales processes, which has been vital for our operations.
    Top Answer:As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
    Top Answer:While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all… more »
    Ranking
    Views
    2,173
    Comparisons
    1,129
    Reviews
    5
    Average Words per Review
    513
    Rating
    8.0
    Views
    470
    Comparisons
    291
    Reviews
    9
    Average Words per Review
    578
    Rating
    8.2
    Comparisons
    Also Known As
    Maximo
    SyteLine
    Learn More
    Infor
    Video Not Available
    Overview

    IBM Maximo is designed to help organizations effectively manage and maintain their physical assets, such as equipment, facilities, and infrastructure. Maximo provides a comprehensive set of tools and features to optimize asset performance, increase operational efficiency, and reduce maintenance costs. 

    With Maximo, organizations can track asset information, schedule maintenance activities, manage work orders, and generate reports for data-driven decision-making. It enables proactive maintenance planning, streamlines workflows, and improves asset uptime. Maximo is scalable, flexible, and can integrate with other enterprise systems to provide a unified view of asset information. Overall, IBM Maximo is a robust EAM solution that empowers organizations to effectively manage their assets throughout their lifecycle and maximize their value.

     IBM Maximo Features:

    • Asset Management: Maximo enables organizations to effectively manage their assets by providing tools for asset tracking, maintenance scheduling, and condition monitoring. It helps organizations maximize asset uptime and extend their lifespan.
    • Work and Maintenance Management: The software allows users to create and manage work orders, track work progress, schedule maintenance activities, and allocate resources efficiently. It helps streamline maintenance processes and improve productivity.
    • Inventory and Procurement Management: Maximo includes inventory management functionalities that enable organizations to track and manage their inventory levels, monitor stock availability, and streamline procurement processes. It helps optimize inventory usage and reduce costs.
    • Service Management: Maximo facilitates service request management, incident tracking, and service level agreement (SLA) monitoring. It helps organizations deliver quality service to their customers and track service performance.
    • Mobile Access: Maximo offers mobile capabilities, allowing users to access and update asset information, perform inspections, and manage work orders using mobile devices. It improves field workforce productivity and enables real-time data capture.
    • Reporting and Analytics: The software provides robust reporting and analytics features, enabling users to generate custom reports, track key performance indicators (KPIs), and gain insights into asset performance and maintenance activities. It supports data-driven decision-making.
    • Integration Capabilities: Maximo can integrate with other enterprise systems, such as financial systems, enterprise resource planning (ERP) software, and Internet of Things (IoT) platforms, to streamline data exchange and enable a unified view of asset information.
    • Scalability and Flexibility: IBM Maximo is designed to support organizations of various sizes and industries, from small businesses to large enterprises. It offers flexibility to customize workflows, data fields, and business rules to align with specific organizational requirements.

    IBM Maximo Benefits:

    • Improved Asset Performance: Maximize uptime and extend asset lifespan through effective tracking, maintenance scheduling, and condition monitoring.
    • Increased Efficiency: Streamline work orders, resource allocation, and maintenance processes for enhanced operational efficiency and productivity.
    • Cost Reduction: Optimize inventory levels, streamline procurement, and reduce maintenance costs through proactive planning and resource utilization.
    • Enhanced Service Delivery: Effectively manage service requests, track incidents, and monitor SLAs for improved customer satisfaction and service quality.
    • Real-time Insights: Generate custom reports, track KPIs, and gain real-time insights into asset performance and maintenance activities for data-driven decision-making.
    • Mobile Access and Field Productivity: Access and update asset information, perform inspections, and manage work orders using mobile devices, increasing field workforce productivity.
    • Regulatory Compliance and Risk Management: Ensure compliance with regulations and standards, and proactively manage risks through maintenance planning and compliance monitoring.
    • Integration and Scalability: Seamlessly integrate with other systems for a unified view of asset information, and accommodate the needs of organizations of various sizes and industries.

    Reviews from Real Users

    Chris Lok, COO / Developer at MaxLogic, states that IBM Maximo is “A rare enterprise asset management system with good ROI and helpful technical support”

    Klemen Muhvič, Computer System Engineer at Informatika d.d., writes that IBM Maximo's "Most valuable features are the ability to create work orders and preventative maintenance."

    Anil Bhagwatsaran, Application Specialist at Blue Waters, says that "The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."


    Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making. 

    Sample Customers
    Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
    PRIDE Industries
    Top Industries
    REVIEWERS
    Energy/Utilities Company21%
    Comms Service Provider21%
    Government14%
    Non Tech Company14%
    VISITORS READING REVIEWS
    Educational Organization32%
    Energy/Utilities Company8%
    Computer Software Company8%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Educational Organization12%
    Manufacturing Company9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business54%
    Midsize Enterprise8%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise42%
    Large Enterprise46%
    REVIEWERS
    Small Business47%
    Midsize Enterprise33%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise21%
    Large Enterprise52%
    Buyer's Guide
    IBM Maximo vs. Infor CloudSuite
    June 2024
    Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    IBM Maximo is ranked 1st in Enterprise Asset Management (EAM) with 23 reviews while Infor CloudSuite is ranked 3rd in Enterprise Asset Management (EAM) with 13 reviews. IBM Maximo is rated 8.0, while Infor CloudSuite is rated 8.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and BMC Helix ITSM, whereas Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, Microsoft Dynamics 365 Business Central and Workday. See our IBM Maximo vs. Infor CloudSuite report.

    See our list of best Enterprise Asset Management (EAM) vendors.

    We monitor all Enterprise Asset Management (EAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.