We performed a comparison between IBM Maximo and Infor CloudSuite based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Asset Management (EAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"Work order management and scalability enables the businesses' needs to be met."
"The incident management feature is good because it allows you to keep track of and classify issues."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"Reliable, very configurable, and it's all integrated in the same database."
"The ability to configure and integrate it with other solutions for ERP."
"IBM Maximo is the best software for assets management."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The customization capabilities of CloudSuite Industrial are also there."
"It is a scalable solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Vendor management needs enhancement."
"The interface is not very easy or user-friendly and is in need of improvement."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"Coding can be complex when customization is required."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"They could include marketing automation for the product."
"It takes time to properly learn what the product can do."
"The solution's support service could be better."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Pricing is always an area where there is room for improvement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
IBM Maximo is ranked 1st in Enterprise Asset Management (EAM) with 23 reviews while Infor CloudSuite is ranked 3rd in Enterprise Asset Management (EAM) with 13 reviews. IBM Maximo is rated 8.0, while Infor CloudSuite is rated 8.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and BMC Helix ITSM, whereas Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, Microsoft Dynamics 365 Business Central and Workday. See our IBM Maximo vs. Infor CloudSuite report.
See our list of best Enterprise Asset Management (EAM) vendors.
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