We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a predictable and dependable service."
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"I've found the stability to be excellent. The performance is good."
"It is a scalable product. You can scale it up and down."
"There is no installation for this product because it is a cloud product."
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."
"The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"The most valuable feature of IBM Public Cloud is the AI integrations."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"One of the main features of the solution is it is flexible."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"We use this solution to track customer activities, opportunities and contact information."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"When compared to Siebel, the Salesforce Platform is easier to use."
"Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud."
"Maybe performance enhancers and reports could be better improved. If they do so, it would be better. Of all the drawbacks I saw, this would be the biggest enhancement."
"They could improve on customizing reporting capabilities."
"The product should offer more computing, similar to Amazon."
"It could be more secure."
"It will be challenging to implement if you do not have any experience."
"The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
"There is not a lot of support for this solution, which is something that needs to be improved."
"The cost of data storage is an issue once the company grows."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"I think the search needs to be improved so as to allow for a broader keyword search."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"The reporting functionality is not very intuitive."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 7th in PaaS Clouds with 82 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
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