We compared IBM SevOne Network Performance Monitoring and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: IBM SevOne NPM users like its modular design, performance management reports, and real-time insights. The solution is also praised for its SNMP data collection and integration with ITSM solutions. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: IBM SevOne NPM could benefit from better SD-WAN capabilities and live maps. Users say the solution could also improve its AI/ML modules and provide more actionable insights. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Customers reported generally positive experiences with IBM customer service, praising the support team's availability and responsiveness. However, some users said they would rather not have to rely so heavily on support for upgrades. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: The setup process for IBM SevOne NPM is described as quick and uncomplicated, although some users may require extra configuration. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: IBM SevOne NPM is seen as costly, particularly for smaller businesses. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it expensive.
ROI: IBM SevOne NPM offers features such as device maintenance and out-of-the-box reports that contribute to its value. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: IBM SevOne NPM stands out for its real-time insights, integration capabilities, straightforward setup, and top-notch customer service. Users say the solution could improve its AI/ML capabilities and lower its pricing to be more affordable for smaller businesses. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"I like SevOne's network flow reporting."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"The monitoring of the network is very customizable. That is its unique feature."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"One of the best features is the reports feature."
"The stability is fantastic."
"Their support team is efficient, and it is easy to set up."
"Provides a good level of tools and covers essential components."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"User-friendly, multi-tenancy."
"The tool needs improvement in non-Cisco SD-WAN."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Would benefit with the addition of AI modules for proactive data insights."
"The GUI: both the dashboard/user view and the admin tool."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"Currently lacks integration with SMS services."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"My team has had a lot of issues with support."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"GUI needs improvement with a more graphical dashboard."
"We decided that we were no longer going to trust that their products have not been capitalized."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
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IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 53 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.4, while SolarWinds NPM is rated 8.2. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, NETSCOUT nGeniusONE and Zabbix, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our IBM SevOne Network Performance Management (NPM) vs. SolarWinds NPM report.
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