We performed a comparison between Kaseya IT Center and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a product that is very easy to learn."
"The solution's technical support is good."
"The solution effectively handles inventory management, deployment, and reporting."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"Microsoft Configuration Manager helps with patch management."
"Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS."
"I manage software updates and operating systems for devices, and within seconds, we can remotely deploy a system for, say, 2,000 devices. Not only that, but we can also deploy scripts and create comprehensive compliance rules."
"This solution helps us by automating the patching of our system."
"With the right administrator, application deployment can do wonders."
"This has made the management of our environment easier."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"The TSM component could be improved."
"SCCM can improve on third-party application support."
"Microsoft Endpoint Configuration Manager could improve the integration."
"The App to upgrades to the server needs to be improved."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"The solution can be improved with the addition of a mobile device manager."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"Some of the capabilities aren't fully developed yet. It's an ongoing work in progress. I think they are making some steps in the right direction as far as managing workstations centrally, like Intune."
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Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. Kaseya IT Center is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". Kaseya IT Center is most compared with Tanium, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Microsoft Intune. See our Kaseya IT Center vs. Microsoft Configuration Manager report.
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