We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"I like everything about it. It provides the security we need."
"It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me."
"The solution provides good performance."
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring."
"The features I like include ease of operation and implementation in a cloud environment, the dashboarding features for API statistics, and the user-friendly developer portal."
"The most valuable feature of the solution stems from the fact that it seamlessly supports a vast number of tools."
"The Azure Active Directory Synchronization is quite good."
"The UI management is very easy to use."
"The ease of setting up a new solution is the most valuable feature. It's very easy to set up a new solution and to deploy it to production."
"Allows the possibility of VPN technology to connect your gateway directly with on-prem services"
"Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel."
"The user management is pretty seamless."
"It is easy to use."
"We use this solution for API rate limiting and for its security features against DDoS."
"We would like to see an automatic data API when we have a table in the database."
"The product's price is an area of concern where improvements are required."
"Kong Enterprise fails to provide live tracing of the APIs, which is possible nowadays."
"We are facing issues with the solution's features like reports and traffic analysis."
"It becomes difficult if you try to scale it up to multiple clusters."
"Kong Enterprise needs to improve its pricing, which starts at hundreds of thousands of dollars. Pricing should be based on API usage rather than monthly. It should improve its documentation as well."
"There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement."
"They could focus more on pricing."
"It would be better if it were easier to transition to Azure from JIRA. For example, different nomenclature must be performed when you shift to Azure from JIRA. JIRA's storage, tasks, and ethics are treated differently from Azure. Here they might become functions, which is not an option in JIRA because that nomenclature difference is there. If someone has to get into the nomenclature, then there can be different tasks from clients, and here, they may be treated as functions. JIRA has sub-tasks, but sub-tasks don't exist in Azure. The nomenclature and the linking between ethics and a function and a story are different, and people may have to learn to adapt to the new nomenclature."
"Microsoft Azure API Management could improve the documentation. The documentation feels like marketing information and not sufficient technical information. Your easiest option is to purchase services from a Microsoft partner and this is their marketing."
"Microsoft Azure API Management could improve by having better integration with third-party solutions."
"The integration with other API gateways is where they might try to improve."
"The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized."
"The documentation could be improved for the customer."
"What would make Microsoft Azure API Management better are more APIs. They keep updating their APIs, but it would be better if the solution had more APIs for the services and more integration with other platforms."
"Performance issues from this platform need to be sorted out."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 20 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apache APISIX, Apigee, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.