ManageEngine IT360 vs ManageEngine OpManager comparison

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4,489 views|2,613 comparisons
82% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ManageEngine IT360 and ManageEngine OpManager based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ManageEngine IT360 vs. ManageEngine OpManager Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points.""The single dashboard is a valuable feature."

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"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes.""The technical support is good.""It is easy to identify and collect information from all of the nodes on the network."

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"We use the solution to monitor links. It also helps us to track servers and monitor logs.""It is easy to use and deploy.""Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment.""Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash.""The application monitoring is the solution's most valuable feature.""ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring.""We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product.""We have found the solution to be stable."

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Cons
"The technical support needs improvement.""The Wi-Fi side needs improvement."

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"The ManageEngine features could improve to show graphs of the traffic and network utility.""The product could use more intelligence, automation and general availability of product information.""We would like to have support for integration with ServiceDesk."

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"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay.""This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance.""ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier.""There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop.""The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles.""I would like to see more enhancements made to the product.""You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper.""We had some stability issues at the outset that have since been resolved."

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Pricing and Cost Advice
Information Not Available
  • "As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
  • "The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
  • "The initial cost is low and the add-ons are reasonable."
  • "We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The licensing is on a yearly basis and the pricing is on the cheaper side."
  • "In terms of pricing, I would rate it a two out of five. It was expensive."
  • "ManageEngine OpManager has a three-tier licensing model."
  • "We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
  • More ManageEngine OpManager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
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    Top Answer:You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be… more »
    Comparisons
    Also Known As
    IT360
    OpManager
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

    ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

    Sample Customers
    Information Not Available
    Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
    Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Real Estate/Law Firm9%
    Government9%
    Financial Services Firm7%
    REVIEWERS
    Non Tech Company22%
    Computer Software Company16%
    Financial Services Firm9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Educational Organization50%
    Computer Software Company10%
    Manufacturing Company5%
    Financial Services Firm4%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise26%
    Large Enterprise43%
    REVIEWERS
    Small Business23%
    Midsize Enterprise28%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise58%
    Large Enterprise27%
    Buyer's Guide
    ManageEngine IT360 vs. ManageEngine OpManager
    May 2024
    Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    ManageEngine IT360 is ranked 90th in Network Monitoring Software while ManageEngine OpManager is ranked 13th in Network Monitoring Software with 44 reviews. ManageEngine IT360 is rated 8.4, while ManageEngine OpManager is rated 8.0. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". ManageEngine IT360 is most compared with Gigamon Deep Observability Pipeline, StackPath Monitoring, Ixia Network Packet Brokers and eG Enterprise, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and SCOM. See our ManageEngine IT360 vs. ManageEngine OpManager report.

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    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.