We performed a comparison between Marketing Creatio and Microsoft Dynamics CRM based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in Marketing Management."The elements of Campaigns allow you to automate a marketing activity from start to finish, not requiring human intervention in the process itself."
"The initial setup is pretty straightforward."
"One of the most useful features is we can configure Microsoft Dynamics CRM in the way that we need. This is configurable."
"The solution is versatile and customizable."
"Microsoft Dynamics CRM is easy to use, the UI is very good, and it has many capabilities."
"Multifeatured CRM software with good stability and scalability."
"The most valuable feature of Microsoft Dynamics CRM is the flexibility with Microsoft Office 365."
"The solution is scalable."
"The solution's return on investment is worth it."
"I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities."
"There are more people using Salesforce. Therefore, there are more partners, and applications for it, and is easier to use."
"The setup with other email servers, other than Microsoft Outlook, could be improved. Alternatively, we'd like to have some feature that allows us to send emails directly from our inboxes to the CRM and assign it to a certain client."
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."
"Microsoft Dynamics could have better note-taking capabilities. It should have more preset options where you enter notes by clicking a box instead of writing them out."
"The solution could have better dashboards and the Microsoft operating system could be more intuitive."
"The UI could definitely be improved."
"We would like to see the tech support for this product improved, at present we are frequently waiting for a couple of days before we receive any response."
"My company's biggest challenge with Microsoft Dynamics CRM is wanting to market solely to leads without having to create a contact and link the contact to the lead. From a marketing standpoint, there's room for improvement in the lead process of Microsoft Dynamics CRM."
Earn 20 points
Marketing Creatio is ranked 15th in Marketing Management while Microsoft Dynamics CRM is ranked 2nd in Marketing Management with 68 reviews. Marketing Creatio is rated 9.0, while Microsoft Dynamics CRM is rated 7.8. The top reviewer of Marketing Creatio writes "Manage campaigns from start to finish, good integration, and a powerful email template builder". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Marketing Creatio is most compared with , whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com.
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