We compared Microsoft Intune and Microsoft Entra ID based on our user's reviews in several parameters.
Microsoft Intune and Microsoft Entra ID both offer valuable features such as efficient device management and seamless authentication processes. Intune focuses on security measures and integration with enterprise systems, while Entra ID emphasizes user-friendly interfaces and platform integration. Users praise Intune for its prompt customer service and cost-effectiveness, while Entra ID users appreciate its affordability and efficiency. However, Intune users suggest improvements in user interface and performance, while Entra ID users seek enhancements in UI design and customization options.
Features: Microsoft Intune and Microsoft Entra ID have different valuable features. Intune offers data wipe and device reset, integration with enterprise systems, and control over user access. Entra ID focuses on user-friendly interface, efficient authentication, and seamless integration with platforms.
Pricing and ROI: The setup cost for Microsoft Intune is praised for its reasonable pricing and cost-effectiveness. Users find the licensing options to be flexible and accommodating. On the other hand, users have expressed a positive sentiment towards Microsoft Entra ID's pricing, setup cost, and licensing. They appreciate the affordability, competitive pricing, and user-friendly setup process. The licensing options are also seen as flexible and suitable for various needs and budgets., The ROI from Microsoft Intune demonstrated effective cost management, increased productivity, secure device management, streamlined workflows, seamless integration, time savings, enhanced user experience, and improved security measures. On the other hand, Microsoft Entra ID offers significant cost savings, improved efficiency, streamlined business processes, and increased productivity.
Room for Improvement: Microsoft Intune could improve its user interface, speed, customization options, and troubleshooting features. On the other hand, Microsoft Entra ID needs enhancements in its user interface, optimization for different devices, usability, sign-up process, customization options, and security features.
Deployment and customer support: The users' reviews for Microsoft Intune indicate that the duration to establish the tech solution can vary, with some users reporting separate phases of deployment and setup, while others consider both terms to refer to the same period. On the other hand, Microsoft Entra ID user reviews also show variability in the duration required, with some users reporting distinct deployment and setup phases, and others considering them as one., The customer service provided by Microsoft Intune is highly praised for its prompt assistance and knowledgeable support staff. Customers value feeling supported throughout their interactions. In comparison, Microsoft Entra ID's customer service is highlighted for its exceptional efficiency, reliability, and helpfulness. The support team is praised for their friendliness, professionalism, and effective communication, ensuring seamless problem resolution.
The summary above is based on 193 interviews we conducted recently with Microsoft Intune and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"The most valuable feature is its ability to act as an identity provider for other cloud-based, SaaS applications. In our bank, this is the main identity provider for such features."
"Microsoft Azure AD is easy to install and is a stable solution."
"The single sign-on of the solution is the most valuable aspect."
"The portal version of the Azure active directory is pretty robust."
"We have a history of all our authentications and excellent integration with the Microsoft solutions we use at our company. It runs smoothly in Windows and macOS."
"Microsoft Entra ID Protection and Microsoft Sentinel are both excellent monitoring features for Microsoft Entra ID."
"The best feature is the single sign-on provision for the various type of users."
"Using [Azure AD's] passwordless technology, you're not even using a password anymore. You're basically just creating a logon request without actually sending or typing or storing the password. This is awesome for any user, regardless of whether you're a factory worker or a CFO. It's secure and super-simple."
"The dashboards, the security, and the customization capabilities work very well for us."
"It is very easy to use. It has a very easy interface."
"It's really easy to access."
"The most valuable feature is the UEM capabilities."
"The most valuable includes managing everything from a single console."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"Its price should be improved. It is very expensive for Turkish people."
"Something that can be improved is their user interface"
"I believe it can also be integrated into other Microsoft products, as well as more integrations with other solutions."
"The price has room for improvement."
"Microsoft is working with Microsoft Identity Manager for Active Directory on-premise. It will be very important to have these identity management solutions directly in Azure Active Directory. It's very important to have some kind of Azure identity manager as a technology for identity and access management for working both in the cloud and inside the Azure suite."
"When you start to deal with legacy applications, provisioning is not as intuitive."
"Some of the features that they offer, e.g., customized emails, are not available with B2C. You are stuck with whatever email template they give you, and it is not the best user experience. For B2C, that is a bit of a negative thing."
"Be aware that it may not work perfectly globally yet. There are still glitches with the solution in Africa."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Integration with Mac devices requires some improvement."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The configuration could be better by consolidating options and making it simpler."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
Microsoft Entra ID is ranked 4th in Microsoft Security Suite with 190 reviews while Microsoft Intune is ranked 3rd in Microsoft Security Suite with 166 reviews. Microsoft Entra ID is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Microsoft Entra ID is most compared with Google Cloud Identity, CyberArk Privileged Access Manager, Ping Identity Platform, Okta Workforce Identity and Cisco Duo, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and IBM MaaS360. See our Microsoft Entra ID vs. Microsoft Intune report.
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We monitor all Microsoft Security Suite reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
In recent years Microsoft has really upped its game with Defender and Intune. As core cyber-security for an SME, keeping just to Microsoft is now a real option. The challenge is understanding the gaps / cyber security service weaknesses (if they exist) in comparison with other vendors such as ESET, Malwarebytes, Trend Micro, etc.
Azure AD Services, Defender for Endpoint, and Intune are all Microsoft products, but it is important to understand how each product works as they may not be compatible and there may be some limitations.
Devices managed through Intune may not have all of the Defender for Endpoint features. Some advanced features such as automated investigation and remediation may only be available for devices that are enrolled in Defender for Endpoint standalone.
In addition, Azure AD and Intune have different requirements for device enrollment and management. Intune requires devices to be enrolled and managed through an MDM solution, while Azure AD provides basic device management capabilities but may not support all of the features available in Intune.
Lastly, there may be limitations to how user identities and access are managed between Azure AD and Intune. Some features that are available in Azure AD, such as conditional access policies, may not suit Intune, and additional configuration may be required to ensure that user identities and access are properly managed across both services.
If anyone out there has other experiences, please let me know!
It depends on your company's infrastructure. Check with your cyber team whether you can sync your endpoints to Cloud using Azure AD as Azure Registered/ Azure Hybrid AD join/ Azure AD join, etc.
1. So, if the ask is only to enroll them in Intune to leverage defender/BitLocker services - go directly to Azure AD's join approach.
2. If you still want to manage patch management/mcm BitLocker but Defender via cloud, the approach should be Azure Hybrid AD join.
3. You can still use autopilot using both of these approaches.
I believe it is a good first step, and I would say even a requirement, but in no way is it a comprehensive security solution, even for endpoints.
There are many things that need to be addressed for security. In addition to this, there is XDR, MDR, more comprehensive AV for endpoints & Servers that stop attacks, Threat Hunting, Mitigation, PEN Testing, Security Training for end users, Multi-Factor Authentication (Microsoft's MFA is good but only for Microsoft products), Patch Management for Endpoints, Servers and Cloud Workloads, Network Access Control, Firewalls for On-Premise and Cloud server workloads, Network Segmentation, Password Management, Data Backups (3-2-1-1 Rule) with Immutable Backups, Power Backups, Physical Security, Monitoring, NOC/SOC services, and working towards a Zero Trust architecture...
But there are no single-point solutions that will make you secure, so don't get complacent. And you can outspend your profits if you do everything. Just remember it's best to have a layered approach that works together and looks at everything from a security perspective and how it integrates with your overall security plans and objectives to help identify holes and possible mitigations.
Healthcare must do Risk Assessments by law, but I recommend that all companies of all sizes do at least annual risk assessments since there is so such thing as being too small or inconspicuous to be hit with malware or have a cyber security attack since much of the delivery is automated and not just by the script-kiddies of years gone by... Nation States are actively engaging in cyber warfare daily, along with terrorists, and opportunists looking to make big money from you...