We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has very good collaborative functions."
"We have many different automations set up for different use cases."
"I like being able to customize your views."
"Monday.com increases the transparency of project management and team management."
"The features that I have found most valuable include the dashboards, forms, and item and task tracking."
"The solution offers the simplicity of use with no need for 'experts' to build a suitable product for us (like Salesforce does, for example)."
"Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members."
"I like the update feature. It's almost like you can replace email with it. You can communicate on a particular item within monday.com, and then you can see the history of who commented, when they commented, what they said, and the reply to what they said. It's much easier to follow up on a particular item than have a thousand emails going back and forth. In a big project, you can usually have a ton of emails. If you use monday.com as a communication tool, you can almost eliminate email and have better tracking on what was done, when it was done, and what was said about the items. That's probably my favorite feature."
"The ability to automate processes is one of the most valuable features of Salesforce. This sets it part from other systems. We use the journey builder to design a fully automated journey."
"Salesforce allows for the integration of different data sources."
"This is a very powerful and scalable solution."
"The solution is very, very scalable."
"It is easy to use."
"The notification system for customer alerts, including the integration of various communication channels such as email, SMS, and mobile push, is excellent."
"If you want to be able to communicate with your client using email, WhatsApp, and push notifications, know if the client opened the communication or not, and create and automate their journey, Marketing Cloud is very good."
"It is a stable solution...It is a scalable solution...I rate the technical support a ten out of ten."
"It would be beneficial to have the ability to toggle between the traditional Monday.com pulse view and a monthly calendar view."
"Now, we are using a cloud option and then we send the link on Monday to the other team members. It was too slow and with some bugs sometimes."
"Not a suitable solution for complex projects."
"It has more limitations than we expected."
"I wish there was an option to pay for one-on-one technical assistance rather than watch tutorial videos."
"The exporting function could be improved to offer more raw data instead of being formatted like the online view."
"I would enjoy my own personal board on Monday that only I can see."
"While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us."
"In a future release it would be great to have the ability to connect the data from social media and email marketing and have it in one dashboard."
"The pricing is a bit high."
"I found that the tool is more complex than expected. It requires a deeper understanding to utilize its capabilities thoroughly."
"This solution could be more user-friendly."
"It's a very good solution, but the way the prices are structured is not always good, and I feel like that is a problem."
"The performance is sometimes sluggish, but I think that's to be expected with a heavy CRM tool because they're running reports in real-time on the data that you have entered."
"Clarity around new features could be improved when they are released."
"There is a lot of room for improvement in Salesforce Marketing Cloud's dashboards and the visualization of information in each journey."
monday.com is ranked 3rd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 52 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Odoo, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.