We performed a comparison between pfSense and Untangle NG Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received high marks from reviewers, but Untangle NG Firewall ultimately won out in this comparison. It is easy to set up, user-friendly and secure. In addition it has excellent customer support and is fairly priced.
"It's great for capturing the traffic and troubleshooting it."
"The technical support in our region is excellent."
"The most valuable features of Fortinet FortiGate are the rules and quality of service."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"LinkGreat firewall capabilities"
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"Secure, user-friendly, stable, and scalable network security solution. Installation is straightforward."
"We can detect any attack of viruses or malware at the first point of contact."
"The ability to create a VPN allows me to monitor branch offices from a central location."
"I have found the most valuable features to be antivirus and malware protection."
"What I like about pfSense is that it works well and runs on an inexpensive appliance."
"It's a good solution for end-users. It's pretty easy to work with."
"The scalability is very good, where you can do an HA configuration and then bring in another box, if necessary."
"For everyday tasks, we just get alerts. It's anything that's suspicious, including from our Netgate. So, it's part of how we maintain cybersecurity in our school. This is working alongside our endpoint security solution."
"Good basic firewall features."
"I have found pfSense to be stable."
"None of my clients has had a ransom or breach using Untangle."
"Web Filter is effective, Web Cache offers bandwidth savings, and the VPN setup is easy."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"It is very easy to deploy and monitor. "
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS blocking."
"Application Control and filtering features are valuable."
"Backup can be improved."
"The price of FortiGate should be reduced because there are some other leading products that are cheaper."
"As far as wanting more scalability or things in the network diagram, it's going to cost you."
"The stability could be a bit better."
"I would like to see improvements in the product's application rules."
"We'd like more management across other integrations."
"The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work."
"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."
"The main problem with pfSense is that it lacks adequate ransomware protection."
"Other solutions provide more scope for growth. For instance, we can have only 10 to 20 employees on VPN, but other solutions can support more users. We also have more capabilities to increase the performance of the solution."
"More documentation would be great, especially on new features because sometimes, when new features come out, you don't get to understand them right off the bat. You have to really spend a lot of time understanding them. So, more documentation would be awesome."
"The usage reports can be better."
"The solution’s interface must be improved."
"The configuration of the solution is a bit difficult."
"The solution could improve by having centralized management and API support online."
"There's a bit of a learning curve during the initial implementation."
"For the web filter, I think they can do better especially on the free model."
"It would be much easier if there was a mobile app."
"The pricing should be reduced because it is expensive."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"The product needs to have a better support group for its online support, specifically for its help desk."
"The management console for partners is a bit tricky (buggy)."
"The product must improve its reporting features."
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Untangle NG Firewall is ranked 27th in Firewalls with 22 reviews. Netgate pfSense is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Netgate pfSense is most compared with OPNsense, Sophos XG, KerioControl, Sophos UTM and Palo Alto Networks NG Firewalls, whereas Untangle NG Firewall is most compared with OPNsense, Sophos XG, Sophos UTM, SonicWall TZ and Cisco Secure Firewall. See our Netgate pfSense vs. Untangle NG Firewall report.
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We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.