We performed a comparison between NETSCOUT nGeniusONE and NIKSUN NetVCR based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"It is an easy-to-scale platform."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"It gives me the MOS, latency, and jitter."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"It is a scalable product."
"Network faults are easily and quickly identified through dashboards and drill down."
"The unique selling point of NIKSUN is its ability to scale and its reporting capabilities. NIKSUN captures the packets at a very high speed, from one GB to 160 Gbps also. It offers report granularity in nanoseconds."
"The most valuable features of NIKSUN NetVCR are its performance and forensic capabilities. Additionally, the information that the solution provides is highly detailed and useful. When dealing with network traffic packets can be sent at a high speed causing some security issues, but this solution is able to rapidly monitor the packets providing security."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"Its initial setup process is complicated."
"The product is a little complicated."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"The solution could do more for security. It should offer more security-related features."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"NIKSUN is a passive solution. It provides you with you data, alerts, reports and the root cause of issues. However, it requires a person to make use of this functionality. If an event is happening and nobody attends to it, the effects of the event could be severe."
"The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately."
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NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while NIKSUN NetVCR is ranked 100th in Network Monitoring Software with 2 reviews. NETSCOUT nGeniusONE is rated 8.2, while NIKSUN NetVCR is rated 0.0. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of NIKSUN NetVCR writes "High performance, quick packet monitoring, and helpful support". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas NIKSUN NetVCR is most compared with . See our NETSCOUT nGeniusONE vs. NIKSUN NetVCR report.
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