We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"It allows the restriction of privileges and control of users."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The versatility of the solution is its most valuable feature."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"End-user Synthetics and monitoring are very good."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"It's a great visibility tool for the developer team."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"Sentry breaks everything down in real time."
"Great for capturing application performance metrics and error logs."
"The most valuable feature we have found with Sentry is the security that it provides."
"The solution is user-friendly."
"The stability is very good for Sentry and in general works well."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The scalability can be improved."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The solution must provide better support for Azure Web Apps service."
"The log centralization and analysis could be improved in Sentry."
"Lacks user metric tracking and the ability to create more dashboards."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"The settings for an administrator are complex."
"The price could be lowered."
"I would like to see a role registration feature added."
"I would like to have alert policies and alert conditions enhanced in the next release."
"It would be nice if the product provided a map showing the users’ geographic location."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.