We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable, and it is easy because all the documentation is available."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The solution offers good documentation."
"We like the performance of the product."
"It has a simple initial setup."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The most important thing is that it tells us where the latency in throughput and response time are."
"Splunk works based on parsing log files."
"Support is quick and competent."
"The scalability is good."
"It follows MITRE ATT&CK and Cyber Kill Chain frameworks. There are certain notable events for which we can configure our security posture."
"Splunk has machine learning which is a valuable feature."
"Splunk Enterprise Security helped us with faster detection of threats."
"The dashboards are the most valuable feature. We like the ability to drill in and see what queries are under the dashboard, build new visualizations, edit the querying, and see the reports."
"I like the ease with which dashboards can be created."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The solution only supports the cloud platform and not on-premises."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"Delays in responses from the technical team can pose challenges for both vendors and clients, especially considering that Splunk applications and machine solutions are critical assets."
"This solution could be improved by better pricing in general and by easier installation."
"The upgrading process could be smoother."
"I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."
"It could be more user friendly, in terms of the end-user experience."
"Its performance can be better. Sometimes, it takes longer when we do queries."
"The level of scalability depends on the license you have. You can expand or reduce it based on the environment. It does cost more money to scale, however."
"Splunk Enterprise Security should provide a better and richer integration."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 246 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
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