We performed a comparison between Omada Identity and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."User-friendly solution."
"I appreciate all the support we receive from Omada."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"One Identity Manager connects SAP accounts to employee identities under governance. The connector from One Identity for SAP is the most powerful one in the market. This connector can touch all the levels of the objects in SAP. It can not only be connected to SAP ERP but also to SAP HANA, GRC, etc. One of the strengths of One Identity Manager is the SAP connector. You can touch a lot of the SAP environment and also have deep granularity."
"This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
"The most valuable feature of One Identity Manager is it simplifies user-account provisioning and administration. One Identity offers a comprehensive range of solutions that cater to almost every aspect of the identity and access management domain."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"Business roles are one way to help companies to identify job codes and position codes. It enables the grouping and automating of certain types of access for certain departments... Doing that in One Identity Manager is a very simple task and it is very well organized."
"With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around."
"The best feature is that it's customizable. For example, we can create any kind of product or custom service within an IT shop and customize it the way our customers need it. For the customers, it's the best. They are happy with it."
"One Identity's biggest benefit is application integration."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The Omada support response time has room for improvement."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Omada's reporting functionality is limited and could benefit from greater customization."
"There's a challenge with handling large amounts of data in this system."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"I would like to have more advanced features and reporting added to One Identity Manager."
"The performance could use improvement. Sometimes synchronizations take too long."
"The initial set up was quite complex. It takes quite some time to get use to this product because of its complexity."
"We fell into that trap of over-customization which made upgrading the product difficult."
"Some internal structures are in place because of already depreciated functions back from the time when the solution was used for software deployment and as a help desk."
"A tool called Analyzer is included to assist with birthright generation. The tool isn't very user-friendly."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
Omada Identity is ranked 4th in Identity Management (IM) with 46 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 77 reviews. Omada Identity is rated 8.2, while One Identity Manager is rated 8.0. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". Omada Identity is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, SAP Identity Management and CyberArk Privileged Access Manager, whereas One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt. See our Omada Identity vs. One Identity Manager report.
See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.
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