We compared One Identity Manager and SailPoint IdentityIQ based on our user's reviews in several parameters.
One Identity Manager is praised for its robust access control capabilities, user lifecycle management, and excellent customer service. In contrast, SailPoint IdentityIQ stands out for its comprehensive access management, user provisioning, and efficient role management functionalities. While One Identity Manager offers flexibility and scalability, SailPoint IdentityIQ is known for its user-friendly interface and customizable dashboards. Both products offer positive ROI and competitive pricing, with One Identity Manager focusing on security and compliance, and SailPoint IdentityIQ on operational efficiency and enhanced security measures. Areas for improvement include UI enhancements for One Identity Manager, and more customization options for SailPoint IdentityIQ.
Features: One Identity Manager offers robust access control, comprehensive reporting, and seamless integration. Users value its role-based access control and self-service capabilities. On the other hand, SailPoint IdentityIQ excels in access management, user provisioning, role management, and customizable dashboards. It provides automation and effective access certifications.
Pricing and ROI: One Identity Manager has favorable pricing structure with reasonable setup costs and flexible licensing options according to user experiences. In comparison, SailPoint IdentityIQ also offers reasonable pricing that is competitive, with a manageable setup cost. Users find the licensing process straightforward and transparent., One Identity Manager has shown significant ROI with improved efficiency, streamlined processes, and reduced costs. SailPoint IdentityIQ delivers operational efficiency, improved user access management, and enhanced security measures for organizations.
Room for Improvement: One Identity Manager could improve the user interface, user experience, workflows, integration with other systems, and offer better documentation and support resources. SailPoint IdentityIQ needs enhancements in its user interface, customization options, and improved navigation for new users.
Deployment and customer support: Based on user feedback, it appears that both One Identity Manager and SailPoint IdentityIQ have varying timeframes for establishing a new tech solution. While some users reported spending three months on deployment and an additional week on setup, others mentioned needing only a week for both deployment and setup. The different timeframes should be considered when evaluating the overall duration of each product., One Identity Manager shines with its highly rated and exceptional customer service, praised for prompt and efficient responses, professionalism, and expertise. SailPoint IdentityIQ receives positive remarks for its responsive and knowledgeable support team, effective assistance, and professionalism.
The summary above is based on 57 interviews we conducted recently with One Identity Manager and SailPoint IdentityIQ users. To access the review's full transcripts, download our report.
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"The customer success and support teams have been crucial."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"In terms of the most valuable feature of One Identity Manager, it's not like one feature is useful without the other features. It's not a tool, but it's more an overall integrated solution that is helpful and not specifically one solution on its own. The best points of One Identity Manager would be its process orchestration and synchronization manager."
"The most valuable features are centralized Identity Management, robust Access Governance, and One Identity Manager workflow automation."
"I rate One Identity nine out of 10 for stability. We haven't seen any downtime. It has worked smoothly since it went into production."
"The best feature is that it's customizable. For example, we can create any kind of product or custom service within an IT shop and customize it the way our customers need it. For the customers, it's the best. They are happy with it."
"The most valuable features of this solution are its handling and that it is easy to maintain and manage the data."
"One Identity is simple to implement. About 90 percent of the implementation is configuration rather than scripting and creating the connectors."
"It's very easy to roll out."
"The connection with multiple systems is what makes it flexible. We can create the accounts flexibly, enabling access to other systems. In addition to Active Directory, it can extend to SAP, to Salesforce, to Office 365, etc."
"I like IdentityIQ's granular attachment management and certification customization features."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"The initial setup isn't so difficult."
"Good life cycle management, segregation of duties, and analytics features."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"It is a stable tool, which we run in our complex environment."
"We are happy with the SailPoint IdentityIQ’s stability."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"It is not possible to customize reports on Omada Identity."
"The solution should be made more agile for customers to own or configure."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"Quest Software should provide notes and documents to customers before they buy the product and license."
"End-user UI customization is difficult and requires some knowledge of proprietary Angular technology. Every time a customer asks us: "Hey, can we modify this form in the UI?" or "Can we integrate a new form?" it's difficult to do. It's possible and we usually do it, but coding form changes typically takes two to four weeks, depending on the changes."
"A room for improvement in One Identity Manager is its analytics. Though it's getting better from version to version, the analytics feature still needs improvement. I would appreciate more analytical features in the next release of One Identity Manager, so I can do a better analysis. Another vendor, for example, has a self-certification system where you can send people, then create a type of profile or screen for each person, and the person can see his entitlement and the risks behind that entitlement, so then the person makes a decision on whether he wants to keep or let go of it, and that's an out-of-the-box feature that would be good to see in One Identity Manager. Another feature I'd like to see in One Identity Manager that would be very interesting is integration with SIEM or any log collection product for both access and usage. For example, I'd be able to see that I have access to a particular application and also get information on how many times I've accessed it in the last year, last few months, etc. It's a feature that would be great to have in One Identity Manager."
"One Identity Manager can be made more user-friendly for end users."
"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult."
"I would like to see a lot more integration with our platforms, more on the connector side."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"I would like to see more Cloud management from this product."
"Additional details during account aggregation failures to help quick troubleshooting."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"The advanced provisioning features require more improvement."
"I think that the onboarding framework could be improved."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
One Identity Manager is ranked 2nd in User Provisioning Software with 77 reviews while SailPoint Identity Security Cloud is ranked 1st in User Provisioning Software with 62 reviews. One Identity Manager is rated 8.0, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". One Identity Manager is most compared with Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine), ForgeRock and Saviynt, whereas SailPoint Identity Security Cloud is most compared with Saviynt, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and SAP Identity Management. See our One Identity Manager vs. SailPoint Identity Security Cloud report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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