We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Oracle Cloud is reasonably scalable - I'd rate it seven out of ten."
"The initial setup of Oracle Cloud is simple...It is a scalable solution."
"It is more secure and more controlled than an on-premises deployment."
"The stability of the solution is very good...The technical support is good."
"The most valuable feature of Oracle Cloud is its autonomous database."
"Oracle does well when it comes to data privacy and security, which are critical."
"The initial setup was easy. It takes just a few minutes to create a virtual machine."
"It's a cloud, so it is easy to access anywhere."
"The most valuable feature is ease of use."
"The reporting capabilities are pretty user-friendly."
"The process and the workflows are amazing."
"The solution is very robust and easy to develop in."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"A very flexible solution."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack."
"The setup was not simple."
"Technical support does not offer the best service and should be improved."
"I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation."
"The solution's reporting part is not good and needs more development."
"With the Oracle Cloud Platform, they have to give first some proper documentation with a step-by-step process. Then the customer is able to use it properly. Nowadays, the Oracle Cloud Platform requires lots of floor work."
"The product's resilience is an area of concern where improvements are required."
"The solution needs improvement in support, performance, and features."
"This platform is indeed on the expensive side."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and Red Hat OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.
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