We performed a comparison between Palo Alto Networks NG Firewalls and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment."
"It is easy to use and performs very well."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"Security, SD-WAN, and Streetscape are valuable features."
"FortiGate firewalls are easy to manage through a user-friendly web interface. They also have advanced features like DDoS and DLP. However, I wouldn't recommend enabling all of these features on one device because it can cause performance issues."
"The secure web gateway module and the application control module are valuable. HA operations are very easy."
"The most valuable features include the different security zones and the ability to identify applications not only by port numbers but by the applications themselves... And with the single-pass architecture, it provides a good trade-off between security and network performance. It provides good security and good network throughput."
"The GUI is simple and the solution is straightforward."
"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time."
"They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks."
"I found Palo Alto NG firewalls more intuitive compared to other products. I value the capability to identify a cloud solution."
"The fact that I can perform several security functions in one device at wire speed is a valuable feature. I don't have to slow down my business transactions, and I don't have to inconvenience my users with 16 different solutions. I can have it all in one box, and it protects my organization at wire speed."
"It worked fine normally."
"I like the sandbox feature, and it's very good. It kills each malware deployment in the sense of signatures within five minutes. So, we can secure our network and infrastructure very well within the stipulated time. The WildFire functionality is very good because a few files are also getting blocked. It's critical as malware attacks are also getting ignored, and the logging is very well maintained in this firewall. The most valuable solutions in this field are application-based firewalls. That is the main criteria of the firewall and functionality. We can get all the logs related to this and each and every packet. I like that the firewall is working as an application. The application-based entity we have deployed is well maintained and working very well. We were able to find lots of vulnerabilities when we deployed it, but we could not disclose all. But there were vulnerabilities we could block by updating the firewall and taking actions on clientside machines. So, we got to know that we have lots of vulnerabilities inside the organization too, and we took lots of steps and resolved the number of vulnerabilities. Palo Alto Networks NG Firewalls is an all-in-one solution. It provides every entity log, which is a very good functionality of this firewall. It gives every packet and aspect that the firewall is performing through its logs, and it does it very well. This firewall's unified platform helped eliminate multiple network security tools. If anyone uses P2P sites, cryptocurrency websites, or any illegal sites, we can block it easily. It gives us a proper alert for these kinds of sites, and it properly secures our network. Monitoring is the best thing we are doing here, and we can block this kind of vulnerability as soon as it comes to us."
"It's hard to pick one feature over another. But if I had to pick one, the UTM would be the most valuable because of the notification. I get notified via email if there is any type of threat detection or alert, telling me something is wrong."
"The ports that I have assigned appear to be unattainable to outside 'mal-actors,' unless they have an address registered on the internet that this thing is expecting. That's a layer of security."
"Their support is excellent, and the stability is very good."
"The product's usability is good. It is straightforward and simple. One of the benefits is that it is easy to navigate and intuitive."
"HostWatch makes it so I can see, in real-time, activity in the event that there is something weird happening on the network. This simplifies my job."
"The most valuable feature for small and medium businesses is the support for various protocol proxies."
"After conducting several tests I found the antivirus is working very well. Additionally, they have a very interesting feature, DNS WatchGuard, which is checking DNS requests for phishing, among other things, and it has caught a lot of unwanted attempts and attacks."
"It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problem supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."
"I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
"The logs need to be better. They need to be more visible and easier to access."
"It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go."
"The search tool needs improvement. It's very difficult to search for policies right now."
"Compared to some other products, the DLP is not at par for the moment."
"The monitor and the visibility, in this proxy, is very weak."
"Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
"Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."
"Over the past one or two years, Palo Alto Networks has added a lot of features into the NG Firewall products. I think this is becoming more complicated for our customers. Therefore, we could use some best practices, best practice tools, and implementation guides for some of the complicated features."
"When there was change from IPv4 to IPv6, some of the firewalls still didn't support IPv6. In North America, we have seen most customers are using IPv6, as they are getting the IPv6 IPs from their ISPs. Sometimes, when they go through the firewall, it denies the traffic."
"Its price can be better. They should also provide some more examples of configurations online."
"I would like to see more in terms of reporting tools and the threat analysis capabilities."
"Its software updates can be improved. It sometimes becomes very slow with the software updates for different features. It should have an External Dynamic List of data. The malicious IP is not frequently getting updated in Palo Alto, and this should be done."
"There is a bit of limitation with its next-generation capabilities. They could be better. In terms of logs, I feel like I am a bit limited as an administrator. While I see a lot of logs, and that is good, it could be better."
"Could also use better customer support."
"In my opinion, the training provided is satisfactory, but there is certainly room for improvement. It would be great to have more comprehensive training at a lower cost, or even for free."
"It would be wonderful if the WatchGuard team develops nice products for threat intelligence."
"The software in it could be a bit more friendly for an amateur user. I look at it and don't understand what half the stuff is. Looking at the interface, it is all mumbo-jumbo to me. It's not a simple interface. You have to be an IT guy to understand it. It is not for your average person to use, then walk away from it. It is much more entailed."
"Reporting is something you've got to set up separately. It's one of those things that you've got to put some time into. One of the options is to set up a local report server, which is what I did. It's not great. It's okay... Some of the stuff is a little complicated to get up and running. Once you do, it becomes very user-friendly and easy to work with, but I find there are some implementation headaches with some of their stuff."
"It's sometimes not easy to understand and can require specialist assistance."
"Setup of this solution is complex, it's not plug and play."
"This is a great product and offers great protection but they don't hear the customers' needs. They don't make improvements as per the customers' requests."
"There's always room for improvement, especially if the threats are getting more sophisticated and the IT department cannot sufficiently meet this kind of sophistication with their own knowledge and experience. Knowing that this solution can get up to the level of addressing a lot of these threats is something that everybody wishes for. If we look at the dark web and the lawful web, they are two opposites, and if these two good and bad collide in the world of the internet, you want the best possible product—especially if you cannot get to that point of knowledge. I am just an individual and end user, with limited knowledge of usage. That's why I say there's always room for improvement, from their side and also from mine, because by knowing exactly what they can achieve and the knowledge that they can get on an everyday basis, and the portion that is understandable to me, it's an improvement for them as well."
"The area where I think this product can be improved is the user interface and the reporting. It can be quite difficult to find the correct logs and to actually find out what is going on. The digging can be time-consuming."
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Palo Alto Networks NG Firewalls is ranked 5th in Firewalls with 164 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while WatchGuard Firebox is rated 8.4. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX and Sophos XG, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Azure Firewall. See our Palo Alto Networks NG Firewalls vs. WatchGuard Firebox report.
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