Palo Alto Networks NG Firewalls vs Zscaler Internet Access comparison

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120,425 views|88,209 comparisons
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25,488 views|16,293 comparisons
96% willing to recommend
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15,581 views|10,198 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Palo Alto Networks NG Firewalls vs. Zscaler Internet Access Report (Updated: July 2019).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution has solid UTM features combined with a nice GUI.""The most valuable features are SD-WAN, application control, IPS control, and FortiSandbox.""It performs very well.""The solution is easy to configure and maintain remotely.""The ease of setting the solution up is a valuable aspect for us.""FortiGate is on the cheaper end, and it offers good value.""Fortinet FortiGate appears to be scalable.""We are very happy with the general bandwidth agility we have seen from one website to another website."

More Fortinet FortiGate Pros →

"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time.""The payload is a very valuable feature.""Overall, it is a good solution. It is stable. We use URL filtering, which is useful for blocking undesired URLs.""They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks.""URL filtering and WildFire features are most valuable. It is very user-friendly. It is a very solid product, and it definitely works.""Good functionality and features.""I like that it has high security.""Most of the features in Palo Alto are very valuable."

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"The URL filtering has been the most valuable feature.""Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy.""Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality.""It is easy to set up the solution.""The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP.""The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy.""One on the main benefits is protection all time from anywhere."

More Zscaler Internet Access Pros →

Cons
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that.""It could use better throughput on some of the smaller boxes for the branch offices.""There are mainly two areas of improvement in Fortinet FortiGate— the licensing cost and the timing of upgrading licenses for boxes.""There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract.""I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet.""We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine.""One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering.""Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."

More Fortinet FortiGate Cons →

"The cost of the device is very high.""Palo Alto's various products need better integration to ensure they work harmoniously.""The user interface is probably not as slick as it could be.""Its price can be improved. It is expensive. Other vendors have pre-configured policies for the protection of web servers. Palo Alto has an official procedure for protecting the web servers. Many people prefer pre-configured policies, but for me, it is not an issue.""I think automation and machine learning can be improved to make bulk configurations simpler, easier, and faster""The performance of the Panorama interface needs to be improved. It tends to be very sluggish at times.""This is a difficult product to manage, so the administrator needs to have a good knowledge of it, otherwise, they will not be able to handle it properly.""Palo Alto needs to provide more support during the design phase and with proposals. They need to be more proactive, try to anticipate issues, and then help us to implement the transformation quickly."

More Palo Alto Networks NG Firewalls Cons →

"The tool should improve the predefined dictionaries.""The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price.""Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic.""We'd like for them to include some sort of antivirus tool.""They should enhance the audit reporting feature.""Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful.""I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Annually, the licensing costs are too much."
  • "Pricing is yearly, but it depends. You could pay on a yearly basis, or every three years. If you want to add a device or two, there would be an additional cost. Also, if you want to do an assessment, or other similar add-on, you have to pay accordingly for the additional service."
  • "It will be worth your time to hire a contractor to set it up and configure it for you, especially if you are not very knowledgeable with PA firewalls."
  • "Don't buy a device with more power than you really need, because licensing depends on the cost of the box you have."
  • "The licensing is annual, and there aren't any additional fees on top of that."
  • "The price of this product should be reduced."
  • "The pricing is competitive in the market."
  • "This is an expensive product, which is why some of our customers don't adopt it."
  • More Palo Alto Networks NG Firewalls Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Palo Alto Networks NG Firewalls are next-generation firewalls used for security to protect networks from threats and attacks. It is used for perimeter security, data center protection, and managing secure access to environments. Users highlight the NGFW's effectiveness in providing comprehensive security without impacting network performance. Users appreciate its ease of use, particularly in setup and ongoing management, making it a favored choice for businesses looking to secure their cloud environments.

    The firewall provides application control, malware protection, scalability, stability, user-friendly interface, threat hunt capabilities, application visibility and awareness, URL filtering, traffic monitoring, machine learning for attack prevention, a unified platform for all security capabilities, DNS security, VPN, and embedded machine learning. Palo Alto Networks NG Firewalls is easy to manage, reliable, and balances security and network performance well. It also provides complete visibility through logs and alerting.

    Palo Alto Networks NG Firewalls Features

    Palo Alto Networks NG Firewalls has many valuable key features. Some of the most useful ones include:

    • Secure Application Enablement (App-ID, User-ID, Content-ID)
    • Malware Detection and Prevention (threat prevention service, buffer overflows and port scans, anti-malware capabilities, command-and-control protection, and WildFire)
    • DNS Security (URL filtering, predict and block malicious domains, signature-based protection, extensible cloud-based architecture)
    • Panorama Security Management (including graphical views and analytics, manage rules and dynamic updates, customizable application command center (ACC), log collection mode, physical or virtual appliance)
    • Threat Intelligence (high-fidelity threat intelligence, priority alerts, automatic extraction and sharing of prevention indicators, native integration with Palo Alto Networks products)

    Palo Alto Networks NG Firewalls Benefits

    There are several benefits to implementing Palo Alto Networks NG Firewalls. Some of the biggest advantages the solution offers include:

    • Dedicated management interface for managing and initial configuration of the device
    • Regular threat signatures and updates
    • Import addresses and URL objects from the external server
    • Configure and manage with REST API integration
    • Great throughput and connection speed is fair even in high traffic load
    • Deep visibility into the network activity through Application and Command Control
    • Easy to manage and very user friendly

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Palo Alto Networks NG Firewalls users.

    A Solutions Architect at a communications service provider says, “The product stability and level of security are second to none in the industry. We value the security of our client's infrastructure so these features are valuable to us. An example of a very valuable feature behind Palo Alto is the application-aware identifiers that help the firewall know what its users are trying to do. It can block specific activities instead of just blocking categories. For example, you can block an application, or all unknown applications.”

    PeerSpot user Gerry H., CyberSecurity Network Engineer at a university, mentions that the solution has a “Nice user interface, good support, is stable, and has extensive logging capabilities.” He also adds, “Wildfire has been a very good feature. This solution provides a unified platform that natively integrates all security capabilities, which is 100% important to us. This is a great feature.”

    Eric S., Network Analyst at a recreational facilities/services company, states, "With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider7%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider15%
    Financial Services Firm14%
    Computer Software Company13%
    Educational Organization9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider28%
    Manufacturing Company17%
    Financial Services Firm14%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise32%
    Large Enterprise40%
    REVIEWERS
    Small Business36%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    REVIEWERS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise29%
    Large Enterprise53%
    Buyer's Guide
    Palo Alto Networks NG Firewalls vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    772,649 professionals have used our research since 2012.

    Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 164 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.