We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has solid UTM features combined with a nice GUI."
"The most valuable features are SD-WAN, application control, IPS control, and FortiSandbox."
"It performs very well."
"The solution is easy to configure and maintain remotely."
"The ease of setting the solution up is a valuable aspect for us."
"FortiGate is on the cheaper end, and it offers good value."
"Fortinet FortiGate appears to be scalable."
"We are very happy with the general bandwidth agility we have seen from one website to another website."
"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time."
"The payload is a very valuable feature."
"Overall, it is a good solution. It is stable. We use URL filtering, which is useful for blocking undesired URLs."
"They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks."
"URL filtering and WildFire features are most valuable. It is very user-friendly. It is a very solid product, and it definitely works."
"Good functionality and features."
"I like that it has high security."
"Most of the features in Palo Alto are very valuable."
"The URL filtering has been the most valuable feature."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"It is easy to set up the solution."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"One on the main benefits is protection all time from anywhere."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"It could use better throughput on some of the smaller boxes for the branch offices."
"There are mainly two areas of improvement in Fortinet FortiGate— the licensing cost and the timing of upgrading licenses for boxes."
"There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract."
"I would like to see improvements in the support from Fortinet. Here in the Philippines, whenever we have problems with a Fortinet product, we mostly ask for support from distributors and resellers and not directly from Fortinet."
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."
"One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"The cost of the device is very high."
"Palo Alto's various products need better integration to ensure they work harmoniously."
"The user interface is probably not as slick as it could be."
"Its price can be improved. It is expensive. Other vendors have pre-configured policies for the protection of web servers. Palo Alto has an official procedure for protecting the web servers. Many people prefer pre-configured policies, but for me, it is not an issue."
"I think automation and machine learning can be improved to make bulk configurations simpler, easier, and faster"
"The performance of the Panorama interface needs to be improved. It tends to be very sluggish at times."
"This is a difficult product to manage, so the administrator needs to have a good knowledge of it, otherwise, they will not be able to handle it properly."
"Palo Alto needs to provide more support during the design phase and with proposals. They need to be more proactive, try to anticipate issues, and then help us to implement the transformation quickly."
"The tool should improve the predefined dictionaries."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"We'd like for them to include some sort of antivirus tool."
"They should enhance the audit reporting feature."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 164 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.
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