We performed a comparison between PRTG Network Monitor and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support has been very helpful so far."
"The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."
"It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything."
"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."
"The most valuable aspect is the diverse range of features it offers."
"The solution is scalable."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The most valuable feature in this solution is the log searching."
"We haven't really experienced any glitches or bugs."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"The alerts are the most valuable feature."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"It's a very easy-to-use solution."
"The tool is efficient in collecting, monitoring and evaluating logs."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"
"I would like a more straightforward ability to create dashboards and maps. The network maps should be a bit more flexibility in the GUI to do what we need to do."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"There is a lot of room for improvement with the automation."
"This solution is difficult to configure and the instructions are complex."
"The solution should have more sensors regarding fiber intelligence for security measures."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"The price has room for improvement."
"The deployment can be quite complex."
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PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews while Splunk Infrastructure Monitoring is ranked 15th in IT Infrastructure Monitoring with 24 reviews. PRTG Network Monitor is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Amazon CloudWatch, Cisco Intersight and ITRS Geneos. See our PRTG Network Monitor vs. Splunk Infrastructure Monitoring report.
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