We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides a preferred method of backing up data."
"We use this solution to track customer activities, opportunities and contact information."
"We haven't had any issues with stability so far."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"Scalability to configure and integrate."
"I love the report building that is available."
"One of the main features of the solution is it is flexible."
"The most valuable features of SAP Cloud Platform are security integration and scalability."
"SAP has provided very good support."
"The most valuable features of the SAP Cloud Platform are the extensions and integrations. Additionally, there are a lot of AI-based microservices."
"The solution is very useful and interactive with a dashboard for viewing other interfaces."
"The most valuable feature is integration."
"It’s great that we have the entire suite of SAP at our fingertips."
"Cloud Platform's stability is great."
"The dashboard provides pretty good clarity."
"An improved UX may be helpful in the solution's next release."
"I think the interface should be enhanced and more user-friendly."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"Some business functionalities could be improved."
"I think the search needs to be improved so as to allow for a broader keyword search."
"The solution's UI is horrible."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"Speaking about the public cloud, it's a very rigid system. So, there is not a lot of customization possible in a public cloud environment."
"The solution requires more flexibility overall."
"Usability is a challenge most of the time and not being able to get all of the information."
"The areas I think this solution should improve are monitoring and adapting."
"One crucial aspect where SAP lags behind in flexibility is customization to suit specific business requirements. SAP needs to understand that customization is inevitable and should be more supportive of business-driven customization."
"In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize."
"From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform. I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors. When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment. Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform."
"The price of the solution could improve."
Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, webMethods.io Integration and Mendix. See our SAP Cloud Platform vs. Salesforce Platform report.
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